Not able to play a mp4 video purchased from Google Play
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ height:90px;width:728px;box-sizing:border-box;
}
I purchased a movie from Google Play, then used Ant Video Player to download it. It's in MP4 format (or, at least, has an MP4 extension). When I try to open it in Windows Media Player, I get the error
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.
Quicktime says
Error -2041: an invalid sample description was found in the movie (filename.mp4)
I've Googled error 2041, and the suggested workaround in various forums was to change the filename extension to .3gp. That didn't work either. Windows Media Player gave a similar error, and Quicktime said
Error -8971: an unknown error occurred (filename.3gp)
How do I get to play the file in Windows 8.1?
video mp4
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
add a comment |
I purchased a movie from Google Play, then used Ant Video Player to download it. It's in MP4 format (or, at least, has an MP4 extension). When I try to open it in Windows Media Player, I get the error
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.
Quicktime says
Error -2041: an invalid sample description was found in the movie (filename.mp4)
I've Googled error 2041, and the suggested workaround in various forums was to change the filename extension to .3gp. That didn't work either. Windows Media Player gave a similar error, and Quicktime said
Error -8971: an unknown error occurred (filename.3gp)
How do I get to play the file in Windows 8.1?
video mp4
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14
add a comment |
I purchased a movie from Google Play, then used Ant Video Player to download it. It's in MP4 format (or, at least, has an MP4 extension). When I try to open it in Windows Media Player, I get the error
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.
Quicktime says
Error -2041: an invalid sample description was found in the movie (filename.mp4)
I've Googled error 2041, and the suggested workaround in various forums was to change the filename extension to .3gp. That didn't work either. Windows Media Player gave a similar error, and Quicktime said
Error -8971: an unknown error occurred (filename.3gp)
How do I get to play the file in Windows 8.1?
video mp4
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
I purchased a movie from Google Play, then used Ant Video Player to download it. It's in MP4 format (or, at least, has an MP4 extension). When I try to open it in Windows Media Player, I get the error
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.
Quicktime says
Error -2041: an invalid sample description was found in the movie (filename.mp4)
I've Googled error 2041, and the suggested workaround in various forums was to change the filename extension to .3gp. That didn't work either. Windows Media Player gave a similar error, and Quicktime said
Error -8971: an unknown error occurred (filename.3gp)
How do I get to play the file in Windows 8.1?
video mp4
video mp4
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
edited Dec 31 '14 at 9:05
Sathyajith Bhat♦
53.1k29157253
53.1k29157253
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
asked Dec 24 '14 at 21:33
Justin LardinoisJustin Lardinois
2181315
2181315
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14
add a comment |
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14
add a comment |
1 Answer
1
active
oldest
votes
This does seem a comprehensive file format list, but you can check the file headers to make sure what the format actually is, as opposed to simply change the file extension that may confuse whatever player you are trying to use.
http://en.wikipedia.org/wiki/List_of_file_signatures
Next, make sure you install a video and audio codec pack so your video player can understand the coding used on the file. Something like @Santeador suggested. I personally have used http://free-codecs.com/K_Lite_Mega_Codec_Pack_download.htm
Another thing to check is that the file size is consistent with the information on Google Play, maybe the download got interrupted and you need download the file again.
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "3"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f856576%2fnot-able-to-play-a-mp4-video-purchased-from-google-play%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
This does seem a comprehensive file format list, but you can check the file headers to make sure what the format actually is, as opposed to simply change the file extension that may confuse whatever player you are trying to use.
http://en.wikipedia.org/wiki/List_of_file_signatures
Next, make sure you install a video and audio codec pack so your video player can understand the coding used on the file. Something like @Santeador suggested. I personally have used http://free-codecs.com/K_Lite_Mega_Codec_Pack_download.htm
Another thing to check is that the file size is consistent with the information on Google Play, maybe the download got interrupted and you need download the file again.
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
add a comment |
This does seem a comprehensive file format list, but you can check the file headers to make sure what the format actually is, as opposed to simply change the file extension that may confuse whatever player you are trying to use.
http://en.wikipedia.org/wiki/List_of_file_signatures
Next, make sure you install a video and audio codec pack so your video player can understand the coding used on the file. Something like @Santeador suggested. I personally have used http://free-codecs.com/K_Lite_Mega_Codec_Pack_download.htm
Another thing to check is that the file size is consistent with the information on Google Play, maybe the download got interrupted and you need download the file again.
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
add a comment |
This does seem a comprehensive file format list, but you can check the file headers to make sure what the format actually is, as opposed to simply change the file extension that may confuse whatever player you are trying to use.
http://en.wikipedia.org/wiki/List_of_file_signatures
Next, make sure you install a video and audio codec pack so your video player can understand the coding used on the file. Something like @Santeador suggested. I personally have used http://free-codecs.com/K_Lite_Mega_Codec_Pack_download.htm
Another thing to check is that the file size is consistent with the information on Google Play, maybe the download got interrupted and you need download the file again.
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
This does seem a comprehensive file format list, but you can check the file headers to make sure what the format actually is, as opposed to simply change the file extension that may confuse whatever player you are trying to use.
http://en.wikipedia.org/wiki/List_of_file_signatures
Next, make sure you install a video and audio codec pack so your video player can understand the coding used on the file. Something like @Santeador suggested. I personally have used http://free-codecs.com/K_Lite_Mega_Codec_Pack_download.htm
Another thing to check is that the file size is consistent with the information on Google Play, maybe the download got interrupted and you need download the file again.
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
answered Feb 18 '15 at 19:48
MauricioOttaMauricioOtta
73
73
add a comment |
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f856576%2fnot-able-to-play-a-mp4-video-purchased-from-google-play%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Just to be absolutely sure this is drm... could you give VLC a spin and see what it does?
– Journeyman Geek♦
Dec 25 '14 at 0:37
@JourneymanGeek after reading your comment I installed VLC and tried it. The video "plays," as in it progresses through the timeline and has the correct length, but there's no audio and the only video is the default VLC logo that shows when there's nothing playing. You might be right that this isn't a DRM issue, though.
– Justin Lardinois
Dec 25 '14 at 0:50
I asume you can play other MP4 files without any issues, aren't you? If not, did you tried Codec Guide's K-lite codec pack? codecguide.com/download_kl.htm
– edumgui
Feb 3 '15 at 13:14