How to recover Gmail account from access token [closed]
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I have a friend who's lost their password to their Gmail account and doesn't have access to the email account they originally used to register it. The only access they have to their account is from the Mail app on Mac. While they can't go into Keychain Access to recover the password, the app does have a login token.
Is there a way to recover the account in this situation?
macos email gmail
asked Nov 13 at 14:53
ProgramGamer
12
closed as off-topic by harrymc, DavidPostill♦ Nov 13 at 18:00
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "This question is not about computer hardware or software, within the scope defined in the help center." – DavidPostill
If this question can be reworded to fit the rules in the help center, please edit the question.
add a comment |
up vote
-3
down vote
favorite
I have a friend who's lost their password to their Gmail account and doesn't have access to the email account they originally used to register it. The only access they have to their account is from the Mail app on Mac. While they can't go into Keychain Access to recover the password, the app does have a login token.
Is there a way to recover the account in this situation?
macos email gmail
asked Nov 13 at 14:53
ProgramGamer
12
closed as off-topic by harrymc, DavidPostill♦ Nov 13 at 18:00
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "This question is not about computer hardware or software, within the scope defined in the help center." – DavidPostill
If this question can be reworded to fit the rules in the help center, please edit the question.
1
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
1
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
2
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26
add a comment |
up vote
-3
down vote
favorite
up vote
-3
down vote
favorite
I have a friend who's lost their password to their Gmail account and doesn't have access to the email account they originally used to register it. The only access they have to their account is from the Mail app on Mac. While they can't go into Keychain Access to recover the password, the app does have a login token.
Is there a way to recover the account in this situation?
macos email gmail
asked Nov 13 at 14:53
ProgramGamer
12
I have a friend who's lost their password to their Gmail account and doesn't have access to the email account they originally used to register it. The only access they have to their account is from the Mail app on Mac. While they can't go into Keychain Access to recover the password, the app does have a login token.
Is there a way to recover the account in this situation?
macos email gmail
macos email gmail
asked Nov 13 at 14:53
ProgramGamer
12
asked Nov 13 at 14:53
ProgramGamer
12
asked Nov 13 at 14:53
ProgramGamer
12
asked Nov 13 at 14:53
ProgramGamer
12
asked Nov 13 at 14:53
ProgramGamer
12
12
closed as off-topic by harrymc, DavidPostill♦ Nov 13 at 18:00
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "This question is not about computer hardware or software, within the scope defined in the help center." – DavidPostill
If this question can be reworded to fit the rules in the help center, please edit the question.
closed as off-topic by harrymc, DavidPostill♦ Nov 13 at 18:00
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "This question is not about computer hardware or software, within the scope defined in the help center." – DavidPostill
If this question can be reworded to fit the rules in the help center, please edit the question.
1
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
1
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
2
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26
add a comment |
1
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
1
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
2
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26
1
1
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
1
1
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
2
2
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26
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1
Is there some reason they can't go through the password reset feature and answer the security questions to regain access?
– Jesse P.
Nov 13 at 14:58
They can't answer some security questions due to not remembering certain details about the account.
– ProgramGamer
Nov 13 at 15:20
1
If they can't get to the backup email account, can't remember security questions, and can't supply SOMETHING to prove they really are the account owner, they will likely have to lose the GMail account and just set up a new address. The password recovery process gives MANY options for recovery. It asks for previous known passwords, phone number associated with the account, security token of using 2FA, etc. They give many ways. If none can be provided, to Google, your friend is not the account owner as they'd be HIGHLY unlikely to not have at least one of those items.
– Jesse P.
Nov 13 at 15:37
2
I didn't give opinion, I gave facts. If your friend can't supply any of the information the account recovery process asks for (such as just knowing the phone number associated with the account), that makes it highly suspect in the eyes of Google. Whether you like it or not, you have to acknowledge that the lack of answers or info by your friend is a huge red flag and would likely not allow Google to proceed with any recovery, meaning the account would possibly be a lost cause.
– Jesse P.
Nov 13 at 16:26