Why is mic audio not working one-way in Google Hangouts on Windows 7 and Chrome
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I am using Google Hangouts via Chrome on Windows 7.
Video is working fine both ways, i.e. when in a hangout call, I am able to see the other person and they are able to see me. Audio was also working - both ways - some time earlier, i.e. I could hear the other person and they could hear me. Recently something has changed, and now the other person cannot hear me. I can still hear them fine. I have tried changing some settings in Control Panel -> Sound, such as disabling and then enabling the sound device, but it does not work. To help with debugging the problem, I tried Skype calls, including with the same friend with whom I tried troubleshooting the Hangouts issue. In Skype, both audio and video are working fine in both directions.
Any suggestions appreciated.
Thanks.
windows-7 audio skype microphone google-hangouts
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
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up vote
0
down vote
favorite
I am using Google Hangouts via Chrome on Windows 7.
Video is working fine both ways, i.e. when in a hangout call, I am able to see the other person and they are able to see me. Audio was also working - both ways - some time earlier, i.e. I could hear the other person and they could hear me. Recently something has changed, and now the other person cannot hear me. I can still hear them fine. I have tried changing some settings in Control Panel -> Sound, such as disabling and then enabling the sound device, but it does not work. To help with debugging the problem, I tried Skype calls, including with the same friend with whom I tried troubleshooting the Hangouts issue. In Skype, both audio and video are working fine in both directions.
Any suggestions appreciated.
Thanks.
windows-7 audio skype microphone google-hangouts
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I am using Google Hangouts via Chrome on Windows 7.
Video is working fine both ways, i.e. when in a hangout call, I am able to see the other person and they are able to see me. Audio was also working - both ways - some time earlier, i.e. I could hear the other person and they could hear me. Recently something has changed, and now the other person cannot hear me. I can still hear them fine. I have tried changing some settings in Control Panel -> Sound, such as disabling and then enabling the sound device, but it does not work. To help with debugging the problem, I tried Skype calls, including with the same friend with whom I tried troubleshooting the Hangouts issue. In Skype, both audio and video are working fine in both directions.
Any suggestions appreciated.
Thanks.
windows-7 audio skype microphone google-hangouts
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
I am using Google Hangouts via Chrome on Windows 7.
Video is working fine both ways, i.e. when in a hangout call, I am able to see the other person and they are able to see me. Audio was also working - both ways - some time earlier, i.e. I could hear the other person and they could hear me. Recently something has changed, and now the other person cannot hear me. I can still hear them fine. I have tried changing some settings in Control Panel -> Sound, such as disabling and then enabling the sound device, but it does not work. To help with debugging the problem, I tried Skype calls, including with the same friend with whom I tried troubleshooting the Hangouts issue. In Skype, both audio and video are working fine in both directions.
Any suggestions appreciated.
Thanks.
windows-7 audio skype microphone google-hangouts
windows-7 audio skype microphone google-hangouts
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
asked Jan 13 '15 at 17:14
Vasudev Ram
433411
433411
Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10
add a comment |
Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10
Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
down vote
I have encountered this issue as the person unable to hear the other party. I found that my issue was that my ad blocker plugin (uBlock Origin) was somehow interfering. When I disabled the ad blocker for Hangouts, I was able to hear the other party and the video display became a lot less jerky.
I recommend trying Hangouts in Incognito mode (and disable your ad blocker extension as well if you allow it in Incognito).
If your other party can't hear you, recommend to them that they try these steps as the issue is likely on their end.
answered Apr 26 at 17:41
Spoom
11
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
I have encountered this issue as the person unable to hear the other party. I found that my issue was that my ad blocker plugin (uBlock Origin) was somehow interfering. When I disabled the ad blocker for Hangouts, I was able to hear the other party and the video display became a lot less jerky.
I recommend trying Hangouts in Incognito mode (and disable your ad blocker extension as well if you allow it in Incognito).
If your other party can't hear you, recommend to them that they try these steps as the issue is likely on their end.
answered Apr 26 at 17:41
Spoom
11
add a comment |
up vote
0
down vote
I have encountered this issue as the person unable to hear the other party. I found that my issue was that my ad blocker plugin (uBlock Origin) was somehow interfering. When I disabled the ad blocker for Hangouts, I was able to hear the other party and the video display became a lot less jerky.
I recommend trying Hangouts in Incognito mode (and disable your ad blocker extension as well if you allow it in Incognito).
If your other party can't hear you, recommend to them that they try these steps as the issue is likely on their end.
answered Apr 26 at 17:41
Spoom
11
add a comment |
up vote
0
down vote
up vote
0
down vote
I have encountered this issue as the person unable to hear the other party. I found that my issue was that my ad blocker plugin (uBlock Origin) was somehow interfering. When I disabled the ad blocker for Hangouts, I was able to hear the other party and the video display became a lot less jerky.
I recommend trying Hangouts in Incognito mode (and disable your ad blocker extension as well if you allow it in Incognito).
If your other party can't hear you, recommend to them that they try these steps as the issue is likely on their end.
answered Apr 26 at 17:41
Spoom
11
I have encountered this issue as the person unable to hear the other party. I found that my issue was that my ad blocker plugin (uBlock Origin) was somehow interfering. When I disabled the ad blocker for Hangouts, I was able to hear the other party and the video display became a lot less jerky.
I recommend trying Hangouts in Incognito mode (and disable your ad blocker extension as well if you allow it in Incognito).
If your other party can't hear you, recommend to them that they try these steps as the issue is likely on their end.
answered Apr 26 at 17:41
Spoom
11
answered Apr 26 at 17:41
Spoom
11
answered Apr 26 at 17:41
Spoom
11
answered Apr 26 at 17:41
Spoom
11
11
add a comment |
add a comment |
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Can you please check whether the particular device is selected in settings page for microphone and speaker
– vembutech
Jan 13 '15 at 18:02
Thanks for the suggestion. I checked. It seems okay. Here are two relevant images - screenshots of Control Panel -> Sound with 1) the Speakers tab and 2) the Mic tab showing: imgur.com/oexBfJi and imgur.com/aGySwvs
– Vasudev Ram
Jan 13 '15 at 19:25
Did you ever get this resolved?
– user523661
Nov 18 '15 at 20:41
@Josh: Sorry, unfortunately I only saw your question now. I don't always notice the notification at the top of the SO/SU screens. Thanks for asking. No, I did not get it resolved.
– Vasudev Ram
Mar 13 '16 at 19:10