Workflow Comment popup does not show up in workbox












2















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question

























  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    Feb 27 at 14:39











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    Feb 27 at 14:39











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    Feb 27 at 16:56











  • @MarkCassidy I did mention that I made a custom workflow at the beginning :)

    – mie
    Feb 28 at 9:49











  • That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

    – Mark Cassidy
    Feb 28 at 10:36
















2















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question

























  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    Feb 27 at 14:39











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    Feb 27 at 14:39











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    Feb 27 at 16:56











  • @MarkCassidy I did mention that I made a custom workflow at the beginning :)

    – mie
    Feb 28 at 9:49











  • That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

    – Mark Cassidy
    Feb 28 at 10:36














2












2








2








I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question
















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?







workflow






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 28 at 11:25







mie

















asked Feb 27 at 13:55









miemie

31413




31413













  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    Feb 27 at 14:39











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    Feb 27 at 14:39











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    Feb 27 at 16:56











  • @MarkCassidy I did mention that I made a custom workflow at the beginning :)

    – mie
    Feb 28 at 9:49











  • That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

    – Mark Cassidy
    Feb 28 at 10:36



















  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    Feb 27 at 14:39











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    Feb 27 at 14:39











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    Feb 27 at 16:56











  • @MarkCassidy I did mention that I made a custom workflow at the beginning :)

    – mie
    Feb 28 at 9:49











  • That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

    – Mark Cassidy
    Feb 28 at 10:36

















Please make sure popups are blocked on your browser.

– Amitabh Vyas
Feb 27 at 14:39





Please make sure popups are blocked on your browser.

– Amitabh Vyas
Feb 27 at 14:39













@AmitabhVyas they are not blocked,i made sure

– mie
Feb 27 at 14:39





@AmitabhVyas they are not blocked,i made sure

– mie
Feb 27 at 14:39













The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy
Feb 27 at 16:56





The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy
Feb 27 at 16:56













@MarkCassidy I did mention that I made a custom workflow at the beginning :)

– mie
Feb 28 at 9:49





@MarkCassidy I did mention that I made a custom workflow at the beginning :)

– mie
Feb 28 at 9:49













That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

– Mark Cassidy
Feb 28 at 10:36





That has nothing to do with it :-) You're using Workbox for your approval flow, which changes things up a bit.

– Mark Cassidy
Feb 28 at 10:36










1 Answer
1






active

oldest

votes


















5














For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.






share|improve this answer
























  • worked like a charm, thank you!

    – mie
    Feb 28 at 9:58












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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









5














For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.






share|improve this answer
























  • worked like a charm, thank you!

    – mie
    Feb 28 at 9:58
















5














For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.






share|improve this answer
























  • worked like a charm, thank you!

    – mie
    Feb 28 at 9:58














5












5








5







For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.






share|improve this answer













For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.







share|improve this answer












share|improve this answer



share|improve this answer










answered Feb 27 at 15:19









Marek MusielakMarek Musielak

11.3k11136




11.3k11136













  • worked like a charm, thank you!

    – mie
    Feb 28 at 9:58



















  • worked like a charm, thank you!

    – mie
    Feb 28 at 9:58

















worked like a charm, thank you!

– mie
Feb 28 at 9:58





worked like a charm, thank you!

– mie
Feb 28 at 9:58


















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