Windows Update service missing
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1
Hello this is very strange.
Some of our customers fail to install IE10 and I found out it is because the Windows Update service is not there at all (in services.msc).
Microsoft fix-it for Windows Update does not find any problems (which is funny). Any ideas?
Win 7 64-bit
windows windows-update windows-services
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
add a comment |
1
Hello this is very strange.
Some of our customers fail to install IE10 and I found out it is because the Windows Update service is not there at all (in services.msc).
Microsoft fix-it for Windows Update does not find any problems (which is funny). Any ideas?
Win 7 64-bit
windows windows-update windows-services
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
1
Have you tried runningsfc /scannow?
– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59
add a comment |
1
1
1
Hello this is very strange.
Some of our customers fail to install IE10 and I found out it is because the Windows Update service is not there at all (in services.msc).
Microsoft fix-it for Windows Update does not find any problems (which is funny). Any ideas?
Win 7 64-bit
windows windows-update windows-services
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
Hello this is very strange.
Some of our customers fail to install IE10 and I found out it is because the Windows Update service is not there at all (in services.msc).
Microsoft fix-it for Windows Update does not find any problems (which is funny). Any ideas?
Win 7 64-bit
windows windows-update windows-services
windows windows-update windows-services
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
edited Feb 3 '14 at 20:11
Ƭᴇcʜιᴇ007
100k14158221
100k14158221
asked Feb 3 '14 at 20:02
VitasVitas
568617
asked Feb 3 '14 at 20:02
VitasVitas
568617
asked Feb 3 '14 at 20:02
VitasVitas
568617
568617
1
Have you tried runningsfc /scannow?
– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59
add a comment |
1
Have you tried runningsfc /scannow?
– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59
1
1
Have you tried running
sfc /scannow?– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
Have you tried running
sfc /scannow?– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59
add a comment |
1 Answer
1
active
oldest
votes
0
I encountered this problem and solved it by re-adding the Windows Update service via the Registry.
Create missing services in Registry
From a cache of default Registry keys for various versions of Windows, I added the services bits and wuauserv.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITS]
"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,
6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,
00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,
67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,
00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,
00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,
63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSParameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,
71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSPerformance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"1008"=hex(b):bc,81,53,b3,1d,d9,cc,01
"PerfMMFileName"="Global\MMF_BITS_s"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSSecurity]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,
00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,
00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,
00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,
20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,
00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,
00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,
00,20,02,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSEnum]
"0"="Root\LEGACY_BITS\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv]
"PreshutdownTimeout"=dword:036ee800
"DisplayName"="Windows Update"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API."
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,
65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,
61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,
62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,
00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,
79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,
6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,
75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservParameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,
61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceMain"="WUServiceMain"
"ServiceDllUnloadOnStop"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservSecurity]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,
00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,
00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,
05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,
20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,
01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservEnum]
"0"="Root\LEGACY_WUAUSERV\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
This re-added the Windows Update service to the Services list (services.msc), but I had to take an additional step, because even though the Services list (and net start wuauserv) reported the Windows Update service as running, the Windows Update Settings panel gave me this error when I tried to check for updates.
Windows Update cannot currently check for updates, because the service
is not running. You may need to restart your computer.
Clear Windows Update cache
A troubleshooting site suggested that this error may have resulted from corruption in a previous Windows Update download. So, following that site's guide, I stopped the Windows Update service (net stop wuauserv), then deleted all of the contents from the SoftwareDistribution folder in the Windows folder (typically C:WindowsSoftwareDistribution), which required Administrator elevation. After I deleted the files, I re-started the Windows Update service (net start wuauserv), and could successfully retrieve updates via the Windows Update service again!
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
add a comment |
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1 Answer
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1 Answer
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I encountered this problem and solved it by re-adding the Windows Update service via the Registry.
Create missing services in Registry
From a cache of default Registry keys for various versions of Windows, I added the services bits and wuauserv.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITS]
"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,
6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,
00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,
67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,
00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,
00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,
63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSParameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,
71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSPerformance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"1008"=hex(b):bc,81,53,b3,1d,d9,cc,01
"PerfMMFileName"="Global\MMF_BITS_s"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSSecurity]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,
00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,
00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,
00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,
20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,
00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,
00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,
00,20,02,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSEnum]
"0"="Root\LEGACY_BITS\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv]
"PreshutdownTimeout"=dword:036ee800
"DisplayName"="Windows Update"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API."
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,
65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,
61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,
62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,
00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,
79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,
6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,
75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservParameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,
61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceMain"="WUServiceMain"
"ServiceDllUnloadOnStop"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservSecurity]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,
00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,
00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,
05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,
20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,
01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservEnum]
"0"="Root\LEGACY_WUAUSERV\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
This re-added the Windows Update service to the Services list (services.msc), but I had to take an additional step, because even though the Services list (and net start wuauserv) reported the Windows Update service as running, the Windows Update Settings panel gave me this error when I tried to check for updates.
Windows Update cannot currently check for updates, because the service
is not running. You may need to restart your computer.
Clear Windows Update cache
A troubleshooting site suggested that this error may have resulted from corruption in a previous Windows Update download. So, following that site's guide, I stopped the Windows Update service (net stop wuauserv), then deleted all of the contents from the SoftwareDistribution folder in the Windows folder (typically C:WindowsSoftwareDistribution), which required Administrator elevation. After I deleted the files, I re-started the Windows Update service (net start wuauserv), and could successfully retrieve updates via the Windows Update service again!
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
add a comment |
0
I encountered this problem and solved it by re-adding the Windows Update service via the Registry.
Create missing services in Registry
From a cache of default Registry keys for various versions of Windows, I added the services bits and wuauserv.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITS]
"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,
6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,
00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,
67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,
00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,
00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,
63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSParameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,
71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSPerformance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"1008"=hex(b):bc,81,53,b3,1d,d9,cc,01
"PerfMMFileName"="Global\MMF_BITS_s"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSSecurity]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,
00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,
00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,
00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,
20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,
00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,
00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,
00,20,02,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSEnum]
"0"="Root\LEGACY_BITS\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv]
"PreshutdownTimeout"=dword:036ee800
"DisplayName"="Windows Update"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API."
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,
65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,
61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,
62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,
00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,
79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,
6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,
75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservParameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,
61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceMain"="WUServiceMain"
"ServiceDllUnloadOnStop"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservSecurity]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,
00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,
00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,
05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,
20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,
01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservEnum]
"0"="Root\LEGACY_WUAUSERV\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
This re-added the Windows Update service to the Services list (services.msc), but I had to take an additional step, because even though the Services list (and net start wuauserv) reported the Windows Update service as running, the Windows Update Settings panel gave me this error when I tried to check for updates.
Windows Update cannot currently check for updates, because the service
is not running. You may need to restart your computer.
Clear Windows Update cache
A troubleshooting site suggested that this error may have resulted from corruption in a previous Windows Update download. So, following that site's guide, I stopped the Windows Update service (net stop wuauserv), then deleted all of the contents from the SoftwareDistribution folder in the Windows folder (typically C:WindowsSoftwareDistribution), which required Administrator elevation. After I deleted the files, I re-started the Windows Update service (net start wuauserv), and could successfully retrieve updates via the Windows Update service again!
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
add a comment |
0
0
0
I encountered this problem and solved it by re-adding the Windows Update service via the Registry.
Create missing services in Registry
From a cache of default Registry keys for various versions of Windows, I added the services bits and wuauserv.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITS]
"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,
6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,
00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,
67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,
00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,
00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,
63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSParameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,
71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSPerformance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"1008"=hex(b):bc,81,53,b3,1d,d9,cc,01
"PerfMMFileName"="Global\MMF_BITS_s"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSSecurity]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,
00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,
00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,
00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,
20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,
00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,
00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,
00,20,02,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSEnum]
"0"="Root\LEGACY_BITS\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv]
"PreshutdownTimeout"=dword:036ee800
"DisplayName"="Windows Update"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API."
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,
65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,
61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,
62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,
00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,
79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,
6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,
75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservParameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,
61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceMain"="WUServiceMain"
"ServiceDllUnloadOnStop"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservSecurity]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,
00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,
00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,
05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,
20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,
01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservEnum]
"0"="Root\LEGACY_WUAUSERV\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
This re-added the Windows Update service to the Services list (services.msc), but I had to take an additional step, because even though the Services list (and net start wuauserv) reported the Windows Update service as running, the Windows Update Settings panel gave me this error when I tried to check for updates.
Windows Update cannot currently check for updates, because the service
is not running. You may need to restart your computer.
Clear Windows Update cache
A troubleshooting site suggested that this error may have resulted from corruption in a previous Windows Update download. So, following that site's guide, I stopped the Windows Update service (net stop wuauserv), then deleted all of the contents from the SoftwareDistribution folder in the Windows folder (typically C:WindowsSoftwareDistribution), which required Administrator elevation. After I deleted the files, I re-started the Windows Update service (net start wuauserv), and could successfully retrieve updates via the Windows Update service again!
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
I encountered this problem and solved it by re-adding the Windows Update service via the Registry.
Create missing services in Registry
From a cache of default Registry keys for various versions of Windows, I added the services bits and wuauserv.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITS]
"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,
6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,
00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,
67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,
00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,
00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,
63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSParameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,
71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSPerformance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"1008"=hex(b):bc,81,53,b3,1d,d9,cc,01
"PerfMMFileName"="Global\MMF_BITS_s"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSSecurity]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,
00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,
00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,
00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,
20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,
00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,
00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,
00,20,02,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesBITSEnum]
"0"="Root\LEGACY_BITS\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv]
"PreshutdownTimeout"=dword:036ee800
"DisplayName"="Windows Update"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API."
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,
65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,
61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,
62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,
00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,
79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,
00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,
6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,
75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,
00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,
00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservParameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,
61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceMain"="WUServiceMain"
"ServiceDllUnloadOnStop"=dword:00000001
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservSecurity]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,
00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,
00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,
05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,
20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,
01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauservEnum]
"0"="Root\LEGACY_WUAUSERV\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
This re-added the Windows Update service to the Services list (services.msc), but I had to take an additional step, because even though the Services list (and net start wuauserv) reported the Windows Update service as running, the Windows Update Settings panel gave me this error when I tried to check for updates.
Windows Update cannot currently check for updates, because the service
is not running. You may need to restart your computer.
Clear Windows Update cache
A troubleshooting site suggested that this error may have resulted from corruption in a previous Windows Update download. So, following that site's guide, I stopped the Windows Update service (net stop wuauserv), then deleted all of the contents from the SoftwareDistribution folder in the Windows folder (typically C:WindowsSoftwareDistribution), which required Administrator elevation. After I deleted the files, I re-started the Windows Update service (net start wuauserv), and could successfully retrieve updates via the Windows Update service again!
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
answered Jul 29 '16 at 22:03
palswimpalswim
1,78382953
1,78382953
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1
Have you tried running
sfc /scannow?– Ƭᴇcʜιᴇ007
Feb 3 '14 at 20:09
This could be virus-related. I've seen the firewall/BITS/WU get corrupted in the past, and there isn't an easy fix except to reinstall.
– Bigbio2002
Feb 3 '14 at 22:10
sfc: Windows Resource Protection did not find any integrity violations.
– Vitas
Feb 4 '14 at 7:59