My PC does not sleep, hibernate, or shutdown properly





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I´ve been struggling with this problem for a while now, when I command my computer to shutdown, sleep or hibernate it does not. I´ve tried: Updating windows, updating drivers, changing power plans. All failures.



Now I will show my event log, I do not fully understand it, so if anyone could help me find the problem I will appreciate that. I put it upside down for clarity.



LOGS:




Information 1/03/2019 8:00:46 a. m. Kernel-Power 187 (243)



The user mode process attempted to change the state of the system by
calling the SetSuspendState or SetSystemPowerState APIs.



Information 1/03/2019 8:00:52 a. m. Kernel-Power 42 (64)



The system is going into suspension. Reason for suspension:
Application API



Information 1/03/2019 8:00:54 a. m. Kernel-Power 107 (102)



The system resumed from the suspended state.



Error 1/03/2019 8:00:54 a. m. Kernel-Power 137 None



The system firmware changed the registers of the processor memory type
range (MTRR) during a suspension state transition (S5). This can
reduce the performance of the resume.




I believe the last error is when I force shutdown my PC, basically I select hibernation and then when the PC does not reduce the power (only monitor is turn off) I force shutdown, in this way I am able to pick it up how I left it. Any question or if you required more information just let me know.



OS: Win10 pro 1809
Mobo: Asrock H310










share|improve this question




















  • 1





    Is it able to reboot without issue, or is it the same thing with that too?

    – n8te
    Mar 2 at 5:43











  • May I ask, how can I get these logs...?

    – DxTx
    Mar 2 at 7:41











  • Try this command: shutdown -s -t 0 -f

    – DxTx
    Mar 2 at 7:42











  • Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

    – Juan Esteban Ladron De Guevara
    Mar 2 at 15:04













  • Have you checked the BIOS for whether S3 is enabled?

    – shawn
    Mar 2 at 15:50


















0















I´ve been struggling with this problem for a while now, when I command my computer to shutdown, sleep or hibernate it does not. I´ve tried: Updating windows, updating drivers, changing power plans. All failures.



Now I will show my event log, I do not fully understand it, so if anyone could help me find the problem I will appreciate that. I put it upside down for clarity.



LOGS:




Information 1/03/2019 8:00:46 a. m. Kernel-Power 187 (243)



The user mode process attempted to change the state of the system by
calling the SetSuspendState or SetSystemPowerState APIs.



Information 1/03/2019 8:00:52 a. m. Kernel-Power 42 (64)



The system is going into suspension. Reason for suspension:
Application API



Information 1/03/2019 8:00:54 a. m. Kernel-Power 107 (102)



The system resumed from the suspended state.



Error 1/03/2019 8:00:54 a. m. Kernel-Power 137 None



The system firmware changed the registers of the processor memory type
range (MTRR) during a suspension state transition (S5). This can
reduce the performance of the resume.




I believe the last error is when I force shutdown my PC, basically I select hibernation and then when the PC does not reduce the power (only monitor is turn off) I force shutdown, in this way I am able to pick it up how I left it. Any question or if you required more information just let me know.



OS: Win10 pro 1809
Mobo: Asrock H310










share|improve this question




















  • 1





    Is it able to reboot without issue, or is it the same thing with that too?

    – n8te
    Mar 2 at 5:43











  • May I ask, how can I get these logs...?

    – DxTx
    Mar 2 at 7:41











  • Try this command: shutdown -s -t 0 -f

    – DxTx
    Mar 2 at 7:42











  • Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

    – Juan Esteban Ladron De Guevara
    Mar 2 at 15:04













  • Have you checked the BIOS for whether S3 is enabled?

    – shawn
    Mar 2 at 15:50














0












0








0








I´ve been struggling with this problem for a while now, when I command my computer to shutdown, sleep or hibernate it does not. I´ve tried: Updating windows, updating drivers, changing power plans. All failures.



Now I will show my event log, I do not fully understand it, so if anyone could help me find the problem I will appreciate that. I put it upside down for clarity.



LOGS:




Information 1/03/2019 8:00:46 a. m. Kernel-Power 187 (243)



The user mode process attempted to change the state of the system by
calling the SetSuspendState or SetSystemPowerState APIs.



Information 1/03/2019 8:00:52 a. m. Kernel-Power 42 (64)



The system is going into suspension. Reason for suspension:
Application API



Information 1/03/2019 8:00:54 a. m. Kernel-Power 107 (102)



The system resumed from the suspended state.



Error 1/03/2019 8:00:54 a. m. Kernel-Power 137 None



The system firmware changed the registers of the processor memory type
range (MTRR) during a suspension state transition (S5). This can
reduce the performance of the resume.




I believe the last error is when I force shutdown my PC, basically I select hibernation and then when the PC does not reduce the power (only monitor is turn off) I force shutdown, in this way I am able to pick it up how I left it. Any question or if you required more information just let me know.



OS: Win10 pro 1809
Mobo: Asrock H310










share|improve this question
















I´ve been struggling with this problem for a while now, when I command my computer to shutdown, sleep or hibernate it does not. I´ve tried: Updating windows, updating drivers, changing power plans. All failures.



Now I will show my event log, I do not fully understand it, so if anyone could help me find the problem I will appreciate that. I put it upside down for clarity.



LOGS:




Information 1/03/2019 8:00:46 a. m. Kernel-Power 187 (243)



The user mode process attempted to change the state of the system by
calling the SetSuspendState or SetSystemPowerState APIs.



Information 1/03/2019 8:00:52 a. m. Kernel-Power 42 (64)



The system is going into suspension. Reason for suspension:
Application API



Information 1/03/2019 8:00:54 a. m. Kernel-Power 107 (102)



The system resumed from the suspended state.



Error 1/03/2019 8:00:54 a. m. Kernel-Power 137 None



The system firmware changed the registers of the processor memory type
range (MTRR) during a suspension state transition (S5). This can
reduce the performance of the resume.




I believe the last error is when I force shutdown my PC, basically I select hibernation and then when the PC does not reduce the power (only monitor is turn off) I force shutdown, in this way I am able to pick it up how I left it. Any question or if you required more information just let me know.



OS: Win10 pro 1809
Mobo: Asrock H310







windows-10 sleep shutdown hibernate






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 2 at 17:36







Juan Esteban Ladron De Guevara

















asked Mar 2 at 5:36









Juan Esteban Ladron De GuevaraJuan Esteban Ladron De Guevara

12




12








  • 1





    Is it able to reboot without issue, or is it the same thing with that too?

    – n8te
    Mar 2 at 5:43











  • May I ask, how can I get these logs...?

    – DxTx
    Mar 2 at 7:41











  • Try this command: shutdown -s -t 0 -f

    – DxTx
    Mar 2 at 7:42











  • Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

    – Juan Esteban Ladron De Guevara
    Mar 2 at 15:04













  • Have you checked the BIOS for whether S3 is enabled?

    – shawn
    Mar 2 at 15:50














  • 1





    Is it able to reboot without issue, or is it the same thing with that too?

    – n8te
    Mar 2 at 5:43











  • May I ask, how can I get these logs...?

    – DxTx
    Mar 2 at 7:41











  • Try this command: shutdown -s -t 0 -f

    – DxTx
    Mar 2 at 7:42











  • Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

    – Juan Esteban Ladron De Guevara
    Mar 2 at 15:04













  • Have you checked the BIOS for whether S3 is enabled?

    – shawn
    Mar 2 at 15:50








1




1





Is it able to reboot without issue, or is it the same thing with that too?

– n8te
Mar 2 at 5:43





Is it able to reboot without issue, or is it the same thing with that too?

– n8te
Mar 2 at 5:43













May I ask, how can I get these logs...?

– DxTx
Mar 2 at 7:41





May I ask, how can I get these logs...?

– DxTx
Mar 2 at 7:41













Try this command: shutdown -s -t 0 -f

– DxTx
Mar 2 at 7:42





Try this command: shutdown -s -t 0 -f

– DxTx
Mar 2 at 7:42













Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

– Juan Esteban Ladron De Guevara
Mar 2 at 15:04







Hi, yes I can reboot, but is a weird reboot, the PC turns off for about 3 sec before turning on again. The logs can be found in the event viewer, just typing Event in the start. Yes, I also tried the force shutdown with that command, did not worked.

– Juan Esteban Ladron De Guevara
Mar 2 at 15:04















Have you checked the BIOS for whether S3 is enabled?

– shawn
Mar 2 at 15:50





Have you checked the BIOS for whether S3 is enabled?

– shawn
Mar 2 at 15:50










2 Answers
2






active

oldest

votes


















0














Fixed for me.



I was experiencing the same problem (also running an ASRock MB, interestingly). I tried the command shutdown -s -t 0 -f , which shut down my PC. I left it overnight and after rebooting, my PC will now sleep normally.






share|improve this answer
























  • Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

    – Juan Esteban Ladron De Guevara
    Mar 8 at 13:35



















0














The problem was fixed by accident. I upgraded my RAM, so I unplogged the computer, when I hibernate it again it did it succesfully, so whatever is was, was not stopped by forcing shutdown, but when unplogged. Thanks for your answers, I hope this works for anyone else with this problem.






share|improve this answer
























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    2 Answers
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    active

    oldest

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    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    Fixed for me.



    I was experiencing the same problem (also running an ASRock MB, interestingly). I tried the command shutdown -s -t 0 -f , which shut down my PC. I left it overnight and after rebooting, my PC will now sleep normally.






    share|improve this answer
























    • Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

      – Juan Esteban Ladron De Guevara
      Mar 8 at 13:35
















    0














    Fixed for me.



    I was experiencing the same problem (also running an ASRock MB, interestingly). I tried the command shutdown -s -t 0 -f , which shut down my PC. I left it overnight and after rebooting, my PC will now sleep normally.






    share|improve this answer
























    • Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

      – Juan Esteban Ladron De Guevara
      Mar 8 at 13:35














    0












    0








    0







    Fixed for me.



    I was experiencing the same problem (also running an ASRock MB, interestingly). I tried the command shutdown -s -t 0 -f , which shut down my PC. I left it overnight and after rebooting, my PC will now sleep normally.






    share|improve this answer













    Fixed for me.



    I was experiencing the same problem (also running an ASRock MB, interestingly). I tried the command shutdown -s -t 0 -f , which shut down my PC. I left it overnight and after rebooting, my PC will now sleep normally.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Mar 6 at 12:04









    rsking84rsking84

    1




    1













    • Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

      – Juan Esteban Ladron De Guevara
      Mar 8 at 13:35



















    • Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

      – Juan Esteban Ladron De Guevara
      Mar 8 at 13:35

















    Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

    – Juan Esteban Ladron De Guevara
    Mar 8 at 13:35





    Hi, I tried that again, but it was the same, the computer appeared to shutdown yet the lights, fants, etc where still on. Then after rebooting I tried to use sleep with no success.

    – Juan Esteban Ladron De Guevara
    Mar 8 at 13:35













    0














    The problem was fixed by accident. I upgraded my RAM, so I unplogged the computer, when I hibernate it again it did it succesfully, so whatever is was, was not stopped by forcing shutdown, but when unplogged. Thanks for your answers, I hope this works for anyone else with this problem.






    share|improve this answer




























      0














      The problem was fixed by accident. I upgraded my RAM, so I unplogged the computer, when I hibernate it again it did it succesfully, so whatever is was, was not stopped by forcing shutdown, but when unplogged. Thanks for your answers, I hope this works for anyone else with this problem.






      share|improve this answer


























        0












        0








        0







        The problem was fixed by accident. I upgraded my RAM, so I unplogged the computer, when I hibernate it again it did it succesfully, so whatever is was, was not stopped by forcing shutdown, but when unplogged. Thanks for your answers, I hope this works for anyone else with this problem.






        share|improve this answer













        The problem was fixed by accident. I upgraded my RAM, so I unplogged the computer, when I hibernate it again it did it succesfully, so whatever is was, was not stopped by forcing shutdown, but when unplogged. Thanks for your answers, I hope this works for anyone else with this problem.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Mar 12 at 12:12









        Juan Esteban Ladron De GuevaraJuan Esteban Ladron De Guevara

        12




        12






























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