One camera unable to focus in low light, different camera, same brand model, has no problem
With a Canon T3i mounted in a camera/flash tower, the camera cannot focus in low ambient light with dark complected subjects. All the settings are preset as this is being used in a drivers license office in a booth. It works fine otherwise. I swapped out the camera tower with another (different Canon T3i, different flash tower) and had no problem in same dim light, same dark subject. Why does one camera have this issue and not the other? Same make, model, lens, settings.
focus low-light
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
add a comment |
With a Canon T3i mounted in a camera/flash tower, the camera cannot focus in low ambient light with dark complected subjects. All the settings are preset as this is being used in a drivers license office in a booth. It works fine otherwise. I swapped out the camera tower with another (different Canon T3i, different flash tower) and had no problem in same dim light, same dark subject. Why does one camera have this issue and not the other? Same make, model, lens, settings.
focus low-light
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53
add a comment |
With a Canon T3i mounted in a camera/flash tower, the camera cannot focus in low ambient light with dark complected subjects. All the settings are preset as this is being used in a drivers license office in a booth. It works fine otherwise. I swapped out the camera tower with another (different Canon T3i, different flash tower) and had no problem in same dim light, same dark subject. Why does one camera have this issue and not the other? Same make, model, lens, settings.
focus low-light
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
With a Canon T3i mounted in a camera/flash tower, the camera cannot focus in low ambient light with dark complected subjects. All the settings are preset as this is being used in a drivers license office in a booth. It works fine otherwise. I swapped out the camera tower with another (different Canon T3i, different flash tower) and had no problem in same dim light, same dark subject. Why does one camera have this issue and not the other? Same make, model, lens, settings.
focus low-light
focus low-light
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
asked Dec 24 '18 at 15:10
Robert DrainaRobert Draina
261
261
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53
add a comment |
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53
add a comment |
2 Answers
2
active
oldest
votes
One possibility to check - is the AF assist light turned off or failed on the problem camera? You say the settings are the same - have you checked all of them, including ones hidden in the setup menus (which is where the AF light on/off one is usually found) and the selected AF point/mode?
Some of the menu settings (at least on my Nikon, but I suspect Canon is the same) don't show anything in the viewfinder or top panel LCD, so it can be easy to miss changes unless you go through all the menus :)
The relevant menu on a Canon 70D, yours should be close:
edited Dec 24 '18 at 17:55
xenoid
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
add a comment |
If you changed the flash at the same time you changed the camera, the the AF assist light in one of the flashes could be not working properly. Try using the same flash with both cameras to rule out or confirm that there is a problem with one of flashes.
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "61"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: false,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: null,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
noCode: true, onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fphoto.stackexchange.com%2fquestions%2f103747%2fone-camera-unable-to-focus-in-low-light-different-camera-same-brand-model-has%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
One possibility to check - is the AF assist light turned off or failed on the problem camera? You say the settings are the same - have you checked all of them, including ones hidden in the setup menus (which is where the AF light on/off one is usually found) and the selected AF point/mode?
Some of the menu settings (at least on my Nikon, but I suspect Canon is the same) don't show anything in the viewfinder or top panel LCD, so it can be easy to miss changes unless you go through all the menus :)
The relevant menu on a Canon 70D, yours should be close:
edited Dec 24 '18 at 17:55
xenoid
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
add a comment |
One possibility to check - is the AF assist light turned off or failed on the problem camera? You say the settings are the same - have you checked all of them, including ones hidden in the setup menus (which is where the AF light on/off one is usually found) and the selected AF point/mode?
Some of the menu settings (at least on my Nikon, but I suspect Canon is the same) don't show anything in the viewfinder or top panel LCD, so it can be easy to miss changes unless you go through all the menus :)
The relevant menu on a Canon 70D, yours should be close:
edited Dec 24 '18 at 17:55
xenoid
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
add a comment |
One possibility to check - is the AF assist light turned off or failed on the problem camera? You say the settings are the same - have you checked all of them, including ones hidden in the setup menus (which is where the AF light on/off one is usually found) and the selected AF point/mode?
Some of the menu settings (at least on my Nikon, but I suspect Canon is the same) don't show anything in the viewfinder or top panel LCD, so it can be easy to miss changes unless you go through all the menus :)
The relevant menu on a Canon 70D, yours should be close:
edited Dec 24 '18 at 17:55
xenoid
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
One possibility to check - is the AF assist light turned off or failed on the problem camera? You say the settings are the same - have you checked all of them, including ones hidden in the setup menus (which is where the AF light on/off one is usually found) and the selected AF point/mode?
Some of the menu settings (at least on my Nikon, but I suspect Canon is the same) don't show anything in the viewfinder or top panel LCD, so it can be easy to miss changes unless you go through all the menus :)
The relevant menu on a Canon 70D, yours should be close:
edited Dec 24 '18 at 17:55
xenoid
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
edited Dec 24 '18 at 17:55
xenoid
2,490316
edited Dec 24 '18 at 17:55
xenoid
2,490316
edited Dec 24 '18 at 17:55
xenoid
2,490316
2,490316
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
answered Dec 24 '18 at 16:23
JerryTheCJerryTheC
2,805312
2,805312
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
add a comment |
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
Thank you. I will check that. I'm thinking that maybe the preset instructions in the drivers license program doesn't actually take that setting into account.
– Robert Draina
Dec 27 '18 at 20:13
add a comment |
If you changed the flash at the same time you changed the camera, the the AF assist light in one of the flashes could be not working properly. Try using the same flash with both cameras to rule out or confirm that there is a problem with one of flashes.
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
add a comment |
If you changed the flash at the same time you changed the camera, the the AF assist light in one of the flashes could be not working properly. Try using the same flash with both cameras to rule out or confirm that there is a problem with one of flashes.
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
add a comment |
If you changed the flash at the same time you changed the camera, the the AF assist light in one of the flashes could be not working properly. Try using the same flash with both cameras to rule out or confirm that there is a problem with one of flashes.
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
If you changed the flash at the same time you changed the camera, the the AF assist light in one of the flashes could be not working properly. Try using the same flash with both cameras to rule out or confirm that there is a problem with one of flashes.
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
answered Dec 26 '18 at 19:22
abetancortabetancort
35315
35315
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
add a comment |
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
I didn't swap the camera out of the tower, I just removed the mounted camera tower with another but I will take a look at that AF assist setting in the camera when I pull it out of the tower, especially since so far this is the only camera in the state that has shown this issue. Thank you.
– Robert Draina
Dec 27 '18 at 20:15
add a comment |
Thanks for contributing an answer to Photography Stack Exchange!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fphoto.stackexchange.com%2fquestions%2f103747%2fone-camera-unable-to-focus-in-low-light-different-camera-same-brand-model-has%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Maybe relevant: photo.stackexchange.com/questions/103282/… with all its linked questions
– confetti
Dec 27 '18 at 9:53