How to forget/remove username in Windows 8 Store - account deleted











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I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.



So, to summarize, Windows Store is insisting I sign into an account that no longer exists.



How do I get the store to delete it?



Steps taken so far:




  • Removing the Live account from the local Credential Manager

  • Removing mention of this account in the IdentityCRL registry folder

  • Resetting the store cache using wsreset


I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.










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    up vote
    5
    down vote

    favorite












    I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.



    So, to summarize, Windows Store is insisting I sign into an account that no longer exists.



    How do I get the store to delete it?



    Steps taken so far:




    • Removing the Live account from the local Credential Manager

    • Removing mention of this account in the IdentityCRL registry folder

    • Resetting the store cache using wsreset


    I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.










    share|improve this question
















    bumped to the homepage by Community 2 hours ago


    This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

















      up vote
      5
      down vote

      favorite









      up vote
      5
      down vote

      favorite











      I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.



      So, to summarize, Windows Store is insisting I sign into an account that no longer exists.



      How do I get the store to delete it?



      Steps taken so far:




      • Removing the Live account from the local Credential Manager

      • Removing mention of this account in the IdentityCRL registry folder

      • Resetting the store cache using wsreset


      I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.










      share|improve this question















      I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.



      So, to summarize, Windows Store is insisting I sign into an account that no longer exists.



      How do I get the store to delete it?



      Steps taken so far:




      • Removing the Live account from the local Credential Manager

      • Removing mention of this account in the IdentityCRL registry folder

      • Resetting the store cache using wsreset


      I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.







      windows-8 windows-store microsoft-account






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      edited Feb 27 '17 at 6:44







      user477799

















      asked Aug 5 '13 at 13:48









      Mark Williams

      2524815




      2524815





      bumped to the homepage by Community 2 hours ago


      This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







      bumped to the homepage by Community 2 hours ago


      This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
























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          Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.



          I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/



          Let me know if that works for you!






          share|improve this answer





















          • Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
            – Mark Williams
            Sep 5 '13 at 13:51











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          1 Answer
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          up vote
          0
          down vote













          Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.



          I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/



          Let me know if that works for you!






          share|improve this answer





















          • Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
            – Mark Williams
            Sep 5 '13 at 13:51















          up vote
          0
          down vote













          Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.



          I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/



          Let me know if that works for you!






          share|improve this answer





















          • Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
            – Mark Williams
            Sep 5 '13 at 13:51













          up vote
          0
          down vote










          up vote
          0
          down vote









          Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.



          I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/



          Let me know if that works for you!






          share|improve this answer












          Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.



          I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/



          Let me know if that works for you!







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Sep 4 '13 at 21:11









          nathanm412

          212




          212












          • Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
            – Mark Williams
            Sep 5 '13 at 13:51


















          • Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
            – Mark Williams
            Sep 5 '13 at 13:51
















          Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
          – Mark Williams
          Sep 5 '13 at 13:51




          Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
          – Mark Williams
          Sep 5 '13 at 13:51


















           

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