Battery percentage jumps erratically on an 8 month old Lenovo Y720 laptop











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My laptop has been acting very strange the last few weeks. It is about 8 month old.



I have conservation mode turned on, which means it does not charge above 60%. However lately when I am using it, it will go down to about end thirties (like 39%) and suddenly begin to turn off, not turn off immediately but like when it goes into sleep mode. Then I plug in the charger and the battery is suddenly 0%, fully drained.



So it jumps from around 40% to 0% in an instant. Uptime is usually around 1 hour and 10 minutes on battery, where it normally would be above 2 and a half hours. If I only charge the battery to something under 40%, like 15%, it will not turn off.



I have made a battery report in windows, notice how at the end today it is 37% then suddenly it turns off.
The report is very long so I took a picture of the important part.



Report



OBS:
The report also says that the design capacity is 57.000 mWh and current capacity is 49.740 mWh










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  • 2




    Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
    – JakeGould
    Nov 19 at 20:41










  • But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
    – rangaha fasola
    Nov 19 at 20:42










  • Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
    – JakeGould
    Nov 19 at 20:45










  • I will contact Lenovo, thanks.
    – rangaha fasola
    Nov 19 at 20:46

















up vote
1
down vote

favorite












My laptop has been acting very strange the last few weeks. It is about 8 month old.



I have conservation mode turned on, which means it does not charge above 60%. However lately when I am using it, it will go down to about end thirties (like 39%) and suddenly begin to turn off, not turn off immediately but like when it goes into sleep mode. Then I plug in the charger and the battery is suddenly 0%, fully drained.



So it jumps from around 40% to 0% in an instant. Uptime is usually around 1 hour and 10 minutes on battery, where it normally would be above 2 and a half hours. If I only charge the battery to something under 40%, like 15%, it will not turn off.



I have made a battery report in windows, notice how at the end today it is 37% then suddenly it turns off.
The report is very long so I took a picture of the important part.



Report



OBS:
The report also says that the design capacity is 57.000 mWh and current capacity is 49.740 mWh










share|improve this question









New contributor




rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 2




    Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
    – JakeGould
    Nov 19 at 20:41










  • But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
    – rangaha fasola
    Nov 19 at 20:42










  • Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
    – JakeGould
    Nov 19 at 20:45










  • I will contact Lenovo, thanks.
    – rangaha fasola
    Nov 19 at 20:46















up vote
1
down vote

favorite









up vote
1
down vote

favorite











My laptop has been acting very strange the last few weeks. It is about 8 month old.



I have conservation mode turned on, which means it does not charge above 60%. However lately when I am using it, it will go down to about end thirties (like 39%) and suddenly begin to turn off, not turn off immediately but like when it goes into sleep mode. Then I plug in the charger and the battery is suddenly 0%, fully drained.



So it jumps from around 40% to 0% in an instant. Uptime is usually around 1 hour and 10 minutes on battery, where it normally would be above 2 and a half hours. If I only charge the battery to something under 40%, like 15%, it will not turn off.



I have made a battery report in windows, notice how at the end today it is 37% then suddenly it turns off.
The report is very long so I took a picture of the important part.



Report



OBS:
The report also says that the design capacity is 57.000 mWh and current capacity is 49.740 mWh










share|improve this question









New contributor




rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











My laptop has been acting very strange the last few weeks. It is about 8 month old.



I have conservation mode turned on, which means it does not charge above 60%. However lately when I am using it, it will go down to about end thirties (like 39%) and suddenly begin to turn off, not turn off immediately but like when it goes into sleep mode. Then I plug in the charger and the battery is suddenly 0%, fully drained.



So it jumps from around 40% to 0% in an instant. Uptime is usually around 1 hour and 10 minutes on battery, where it normally would be above 2 and a half hours. If I only charge the battery to something under 40%, like 15%, it will not turn off.



I have made a battery report in windows, notice how at the end today it is 37% then suddenly it turns off.
The report is very long so I took a picture of the important part.



Report



OBS:
The report also says that the design capacity is 57.000 mWh and current capacity is 49.740 mWh







windows-10 laptop battery






share|improve this question









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rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









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rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









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edited Nov 19 at 20:40









JakeGould

30.7k1093135




30.7k1093135






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asked Nov 19 at 20:35









rangaha fasola

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132




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rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






rangaha fasola is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 2




    Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
    – JakeGould
    Nov 19 at 20:41










  • But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
    – rangaha fasola
    Nov 19 at 20:42










  • Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
    – JakeGould
    Nov 19 at 20:45










  • I will contact Lenovo, thanks.
    – rangaha fasola
    Nov 19 at 20:46
















  • 2




    Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
    – JakeGould
    Nov 19 at 20:41










  • But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
    – rangaha fasola
    Nov 19 at 20:42










  • Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
    – JakeGould
    Nov 19 at 20:45










  • I will contact Lenovo, thanks.
    – rangaha fasola
    Nov 19 at 20:46










2




2




Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
– JakeGould
Nov 19 at 20:41




Beyond specifics, if this is 8 months old and is still under manufacturer warranty, I would just get this repaired or exchanged. It sounds like it’s a case of a defective battery.
– JakeGould
Nov 19 at 20:41












But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
– rangaha fasola
Nov 19 at 20:42




But isn't it strange it only just started to happen? It has been working fine for 8 months with no problems.
– rangaha fasola
Nov 19 at 20:42












Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
– JakeGould
Nov 19 at 20:45




Yes, it is strange it only started to happen. When strange things like this happen, it means something is defective. And the behavior describes sounds like a defective battery. Do yourself a favor, the chances of you finding the one thing that caused this is slim to none. And you will only cause yourself headaches. Get this item repairer or exchanged under warranty and you will be in better shape.
– JakeGould
Nov 19 at 20:45












I will contact Lenovo, thanks.
– rangaha fasola
Nov 19 at 20:46






I will contact Lenovo, thanks.
– rangaha fasola
Nov 19 at 20:46

















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