Windows 10 Lenovo Ideapad crashing
Problem/Question:
Laptop is continually crashing, usually shortly after I stop using it/when it's unattended.
Additional problem details:
Recently, the computer seems to crash roughly 1 hour after I stop using it (usually VMware Workstation Pro 12 is running with an Ubuntu machine). Crash dumps have pointed to fvfevol.sys, tpm.sys, hal.dll, ntdll.dll, (nt...exe--whatever the kernel is called). In addition, sometimes it restarts without a crash dump like it's lost power.
1) I tried running Lenovo's Solution Center Lite which has hardware diagnostics from both inside Windows and inside Debian (via their bootable CD) as well as memtest and haven't found anything.
2) I've run sfc a host of times with no results.
3) I've updated all the drivers that aren't Microsoft/built-in and updated the BIOS/EUFI which didn't help.
4) I tried disabling Bitlocker after seeing those errors, but that didn't help.
5) I upgraded from Windows 10 to the Anniversary Edition which hasn't helped.
I was thinking the problem was possibly related to VMware so I've been working on exporting all my machines (around 12 total) but the computer has crashed shortly after leaving it unattended every time while it exports/runs machines in preparation.
It seems very likely it could be a hardware problem or an issue when the machine goes idle/switches GPUs/spins down hard drives, but all tests don't indicate anything.
Attempted steps:
I've tried looking at crash dumps and performing hardware diagnostic tests from the manufacturer. In addition, I updated all drivers and the UEFI. I tried stress testing CPU/GPU with prime95 and furmark, respectively to no avail. Hardware diagnostics don't indicate issues.
Additional diagnostic information:
I've attached the contents of Minidumps (three dumps) https://drive.google.com/file/d/0B5_N_bmEfTW4VGxDcERqbW5BdWs/view?usp=sharing
"082016-5359-01.dmp" happened while using the computer after disabling bitlocker. I was in the process of getting Windows converted to EUFI boot from the previous BIOS boot when it happened.
"082016-6828-01.dmp" happened while the computer was unattended and presumably updating a VM and exporting a couple others.
Here is a couple of the System event log as well: https://drive.google.com/file/d/0B5_N_bmEfTW4VFBuc0tBU3NkWDA/view?usp=sharing
Current theories:
Problem could be related to hard drive/storage or VMware (VMware is almost always running an Ubuntu VM)
System information:
- Lenovo Y700-15ISK (less than a year old)
- 16GB RAM
- 128GB mSATA SSD with OS
- 1TB 5400rpm 2.5" storage drive
- Intel i7-6700HQ
- Intel 530 Pro + nVidia 960m switchable graphics
- VMware workstation pro 12
drivers bsod crash vmware
asked Aug 20 '16 at 21:28
nijavenijave
258212
add a comment |
Problem/Question:
Laptop is continually crashing, usually shortly after I stop using it/when it's unattended.
Additional problem details:
Recently, the computer seems to crash roughly 1 hour after I stop using it (usually VMware Workstation Pro 12 is running with an Ubuntu machine). Crash dumps have pointed to fvfevol.sys, tpm.sys, hal.dll, ntdll.dll, (nt...exe--whatever the kernel is called). In addition, sometimes it restarts without a crash dump like it's lost power.
1) I tried running Lenovo's Solution Center Lite which has hardware diagnostics from both inside Windows and inside Debian (via their bootable CD) as well as memtest and haven't found anything.
2) I've run sfc a host of times with no results.
3) I've updated all the drivers that aren't Microsoft/built-in and updated the BIOS/EUFI which didn't help.
4) I tried disabling Bitlocker after seeing those errors, but that didn't help.
5) I upgraded from Windows 10 to the Anniversary Edition which hasn't helped.
I was thinking the problem was possibly related to VMware so I've been working on exporting all my machines (around 12 total) but the computer has crashed shortly after leaving it unattended every time while it exports/runs machines in preparation.
It seems very likely it could be a hardware problem or an issue when the machine goes idle/switches GPUs/spins down hard drives, but all tests don't indicate anything.
Attempted steps:
I've tried looking at crash dumps and performing hardware diagnostic tests from the manufacturer. In addition, I updated all drivers and the UEFI. I tried stress testing CPU/GPU with prime95 and furmark, respectively to no avail. Hardware diagnostics don't indicate issues.
Additional diagnostic information:
I've attached the contents of Minidumps (three dumps) https://drive.google.com/file/d/0B5_N_bmEfTW4VGxDcERqbW5BdWs/view?usp=sharing
"082016-5359-01.dmp" happened while using the computer after disabling bitlocker. I was in the process of getting Windows converted to EUFI boot from the previous BIOS boot when it happened.
"082016-6828-01.dmp" happened while the computer was unattended and presumably updating a VM and exporting a couple others.
Here is a couple of the System event log as well: https://drive.google.com/file/d/0B5_N_bmEfTW4VFBuc0tBU3NkWDA/view?usp=sharing
Current theories:
Problem could be related to hard drive/storage or VMware (VMware is almost always running an Ubuntu VM)
System information:
- Lenovo Y700-15ISK (less than a year old)
- 16GB RAM
- 128GB mSATA SSD with OS
- 1TB 5400rpm 2.5" storage drive
- Intel i7-6700HQ
- Intel 530 Pro + nVidia 960m switchable graphics
- VMware workstation pro 12
drivers bsod crash vmware
asked Aug 20 '16 at 21:28
nijavenijave
258212
What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37
add a comment |
Problem/Question:
Laptop is continually crashing, usually shortly after I stop using it/when it's unattended.
Additional problem details:
Recently, the computer seems to crash roughly 1 hour after I stop using it (usually VMware Workstation Pro 12 is running with an Ubuntu machine). Crash dumps have pointed to fvfevol.sys, tpm.sys, hal.dll, ntdll.dll, (nt...exe--whatever the kernel is called). In addition, sometimes it restarts without a crash dump like it's lost power.
1) I tried running Lenovo's Solution Center Lite which has hardware diagnostics from both inside Windows and inside Debian (via their bootable CD) as well as memtest and haven't found anything.
2) I've run sfc a host of times with no results.
3) I've updated all the drivers that aren't Microsoft/built-in and updated the BIOS/EUFI which didn't help.
4) I tried disabling Bitlocker after seeing those errors, but that didn't help.
5) I upgraded from Windows 10 to the Anniversary Edition which hasn't helped.
I was thinking the problem was possibly related to VMware so I've been working on exporting all my machines (around 12 total) but the computer has crashed shortly after leaving it unattended every time while it exports/runs machines in preparation.
It seems very likely it could be a hardware problem or an issue when the machine goes idle/switches GPUs/spins down hard drives, but all tests don't indicate anything.
Attempted steps:
I've tried looking at crash dumps and performing hardware diagnostic tests from the manufacturer. In addition, I updated all drivers and the UEFI. I tried stress testing CPU/GPU with prime95 and furmark, respectively to no avail. Hardware diagnostics don't indicate issues.
Additional diagnostic information:
I've attached the contents of Minidumps (three dumps) https://drive.google.com/file/d/0B5_N_bmEfTW4VGxDcERqbW5BdWs/view?usp=sharing
"082016-5359-01.dmp" happened while using the computer after disabling bitlocker. I was in the process of getting Windows converted to EUFI boot from the previous BIOS boot when it happened.
"082016-6828-01.dmp" happened while the computer was unattended and presumably updating a VM and exporting a couple others.
Here is a couple of the System event log as well: https://drive.google.com/file/d/0B5_N_bmEfTW4VFBuc0tBU3NkWDA/view?usp=sharing
Current theories:
Problem could be related to hard drive/storage or VMware (VMware is almost always running an Ubuntu VM)
System information:
- Lenovo Y700-15ISK (less than a year old)
- 16GB RAM
- 128GB mSATA SSD with OS
- 1TB 5400rpm 2.5" storage drive
- Intel i7-6700HQ
- Intel 530 Pro + nVidia 960m switchable graphics
- VMware workstation pro 12
drivers bsod crash vmware
asked Aug 20 '16 at 21:28
nijavenijave
258212
Problem/Question:
Laptop is continually crashing, usually shortly after I stop using it/when it's unattended.
Additional problem details:
Recently, the computer seems to crash roughly 1 hour after I stop using it (usually VMware Workstation Pro 12 is running with an Ubuntu machine). Crash dumps have pointed to fvfevol.sys, tpm.sys, hal.dll, ntdll.dll, (nt...exe--whatever the kernel is called). In addition, sometimes it restarts without a crash dump like it's lost power.
1) I tried running Lenovo's Solution Center Lite which has hardware diagnostics from both inside Windows and inside Debian (via their bootable CD) as well as memtest and haven't found anything.
2) I've run sfc a host of times with no results.
3) I've updated all the drivers that aren't Microsoft/built-in and updated the BIOS/EUFI which didn't help.
4) I tried disabling Bitlocker after seeing those errors, but that didn't help.
5) I upgraded from Windows 10 to the Anniversary Edition which hasn't helped.
I was thinking the problem was possibly related to VMware so I've been working on exporting all my machines (around 12 total) but the computer has crashed shortly after leaving it unattended every time while it exports/runs machines in preparation.
It seems very likely it could be a hardware problem or an issue when the machine goes idle/switches GPUs/spins down hard drives, but all tests don't indicate anything.
Attempted steps:
I've tried looking at crash dumps and performing hardware diagnostic tests from the manufacturer. In addition, I updated all drivers and the UEFI. I tried stress testing CPU/GPU with prime95 and furmark, respectively to no avail. Hardware diagnostics don't indicate issues.
Additional diagnostic information:
I've attached the contents of Minidumps (three dumps) https://drive.google.com/file/d/0B5_N_bmEfTW4VGxDcERqbW5BdWs/view?usp=sharing
"082016-5359-01.dmp" happened while using the computer after disabling bitlocker. I was in the process of getting Windows converted to EUFI boot from the previous BIOS boot when it happened.
"082016-6828-01.dmp" happened while the computer was unattended and presumably updating a VM and exporting a couple others.
Here is a couple of the System event log as well: https://drive.google.com/file/d/0B5_N_bmEfTW4VFBuc0tBU3NkWDA/view?usp=sharing
Current theories:
Problem could be related to hard drive/storage or VMware (VMware is almost always running an Ubuntu VM)
System information:
- Lenovo Y700-15ISK (less than a year old)
- 16GB RAM
- 128GB mSATA SSD with OS
- 1TB 5400rpm 2.5" storage drive
- Intel i7-6700HQ
- Intel 530 Pro + nVidia 960m switchable graphics
- VMware workstation pro 12
drivers bsod crash vmware
drivers bsod crash vmware
asked Aug 20 '16 at 21:28
nijavenijave
258212
asked Aug 20 '16 at 21:28
nijavenijave
258212
edited Aug 22 '16 at 1:41
nijave
asked Aug 20 '16 at 21:28
nijavenijave
258212
asked Aug 20 '16 at 21:28
nijavenijave
258212
asked Aug 20 '16 at 21:28
nijavenijave
258212
258212
What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37
add a comment |
What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37
What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37
add a comment |
1 Answer
1
active
oldest
votes
You should do a RAM test, because 1 crash shows code corruption and 3 errors in the kernel exe:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd10776660080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80NV
SYSTEM_SKU: LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION: Lenovo ideapad Y700-15ISK
BIOS_VENDOR: LENOVO
BIOS_VERSION: CDCN37WW
BIOS_DATE: 05/25/2016
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: Allsparks 5A
BASEBOARD_VERSION: SDK0J40709 WIN
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PspCatchCriticalBreak
02 nt! ?? ::NNGAKEGL::`string'
03 nt!PspTerminateProcess
04 nt!NtTerminateProcess
05 nt!KiSystemServiceCopyEnd
06 nt!KiServiceLinkage
07 nt! ?? ::FNODOBFM::`string'
08 nt!KiExceptionDispatch
09 nt!KiPageFault
0a 0x0
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff801c40ea3e8-fffff801c40ea3e9 2 bytes - nt!MiGetSmallZeroPtes+ac
[ 80 f6:00 f3 ]
fffff801c418d1de - nt!MiPurgeZeroList+6e (+0xa2df6)
[ fa:b9 ]
3 errors : !nt (fffff801c40ea3e8-fffff801c418d1de)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
|
show 2 more comments
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1 Answer
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1 Answer
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You should do a RAM test, because 1 crash shows code corruption and 3 errors in the kernel exe:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd10776660080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80NV
SYSTEM_SKU: LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION: Lenovo ideapad Y700-15ISK
BIOS_VENDOR: LENOVO
BIOS_VERSION: CDCN37WW
BIOS_DATE: 05/25/2016
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: Allsparks 5A
BASEBOARD_VERSION: SDK0J40709 WIN
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PspCatchCriticalBreak
02 nt! ?? ::NNGAKEGL::`string'
03 nt!PspTerminateProcess
04 nt!NtTerminateProcess
05 nt!KiSystemServiceCopyEnd
06 nt!KiServiceLinkage
07 nt! ?? ::FNODOBFM::`string'
08 nt!KiExceptionDispatch
09 nt!KiPageFault
0a 0x0
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff801c40ea3e8-fffff801c40ea3e9 2 bytes - nt!MiGetSmallZeroPtes+ac
[ 80 f6:00 f3 ]
fffff801c418d1de - nt!MiPurgeZeroList+6e (+0xa2df6)
[ fa:b9 ]
3 errors : !nt (fffff801c40ea3e8-fffff801c418d1de)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
|
show 2 more comments
You should do a RAM test, because 1 crash shows code corruption and 3 errors in the kernel exe:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd10776660080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80NV
SYSTEM_SKU: LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION: Lenovo ideapad Y700-15ISK
BIOS_VENDOR: LENOVO
BIOS_VERSION: CDCN37WW
BIOS_DATE: 05/25/2016
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: Allsparks 5A
BASEBOARD_VERSION: SDK0J40709 WIN
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PspCatchCriticalBreak
02 nt! ?? ::NNGAKEGL::`string'
03 nt!PspTerminateProcess
04 nt!NtTerminateProcess
05 nt!KiSystemServiceCopyEnd
06 nt!KiServiceLinkage
07 nt! ?? ::FNODOBFM::`string'
08 nt!KiExceptionDispatch
09 nt!KiPageFault
0a 0x0
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff801c40ea3e8-fffff801c40ea3e9 2 bytes - nt!MiGetSmallZeroPtes+ac
[ 80 f6:00 f3 ]
fffff801c418d1de - nt!MiPurgeZeroList+6e (+0xa2df6)
[ fa:b9 ]
3 errors : !nt (fffff801c40ea3e8-fffff801c418d1de)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
|
show 2 more comments
You should do a RAM test, because 1 crash shows code corruption and 3 errors in the kernel exe:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd10776660080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80NV
SYSTEM_SKU: LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION: Lenovo ideapad Y700-15ISK
BIOS_VENDOR: LENOVO
BIOS_VERSION: CDCN37WW
BIOS_DATE: 05/25/2016
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: Allsparks 5A
BASEBOARD_VERSION: SDK0J40709 WIN
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PspCatchCriticalBreak
02 nt! ?? ::NNGAKEGL::`string'
03 nt!PspTerminateProcess
04 nt!NtTerminateProcess
05 nt!KiSystemServiceCopyEnd
06 nt!KiServiceLinkage
07 nt! ?? ::FNODOBFM::`string'
08 nt!KiExceptionDispatch
09 nt!KiPageFault
0a 0x0
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff801c40ea3e8-fffff801c40ea3e9 2 bytes - nt!MiGetSmallZeroPtes+ac
[ 80 f6:00 f3 ]
fffff801c418d1de - nt!MiPurgeZeroList+6e (+0xa2df6)
[ fa:b9 ]
3 errors : !nt (fffff801c40ea3e8-fffff801c418d1de)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
You should do a RAM test, because 1 crash shows code corruption and 3 errors in the kernel exe:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffd10776660080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80NV
SYSTEM_SKU: LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION: Lenovo ideapad Y700-15ISK
BIOS_VENDOR: LENOVO
BIOS_VERSION: CDCN37WW
BIOS_DATE: 05/25/2016
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: Allsparks 5A
BASEBOARD_VERSION: SDK0J40709 WIN
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PspCatchCriticalBreak
02 nt! ?? ::NNGAKEGL::`string'
03 nt!PspTerminateProcess
04 nt!NtTerminateProcess
05 nt!KiSystemServiceCopyEnd
06 nt!KiServiceLinkage
07 nt! ?? ::FNODOBFM::`string'
08 nt!KiExceptionDispatch
09 nt!KiPageFault
0a 0x0
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff801c40ea3e8-fffff801c40ea3e9 2 bytes - nt!MiGetSmallZeroPtes+ac
[ 80 f6:00 f3 ]
fffff801c418d1de - nt!MiPurgeZeroList+6e (+0xa2df6)
[ fa:b9 ]
3 errors : !nt (fffff801c40ea3e8-fffff801c418d1de)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
answered Aug 21 '16 at 7:14
magicandre1981magicandre1981
82k20126204
82k20126204
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
|
show 2 more comments
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
I tried using memtest86 and Windows Memory tester and neither came up with anything. I did about 2-3 passes with Windows (around an hour) and two passes with memtest86. In addition, I used Lenovo's diagnostic tool and did two quick, single pass tests and nothing. I'll try something longer, overnight, though. That would definitely explain why VMware seems to be related since VMs suck a lot of memory
– nijave
Aug 21 '16 at 20:09
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
memtest86+ for 4 hours (2 passes) and no errors i.imgur.com/Cgn60rk.jpg
– nijave
Aug 22 '16 at 1:53
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
also post pictures of your RAM timings in CPU-Z (memory and SPD tab): cpuid.com/softwares/cpu-z.html
– magicandre1981
Aug 22 '16 at 15:45
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
imgur.com/a/2aNiT Hasn't crashed since I removed VMware and replaced with Virtualbox
– nijave
Aug 22 '16 at 22:11
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
RAM timings do seem a bit tighter inside Windows than memtest, though. There's no options to adjust them in the UEFI. In addition, I've ran prime95 for an hour+ among other RAM consuming things and haven't seen issues since ditching VMware. I have a feeling it wasn't playing nice with graphics drivers/when it switched between Intel and nVidia (after being unattended, for instance)
– nijave
Aug 22 '16 at 22:18
|
show 2 more comments
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What is the question? It's so open ended that I suspect your "question" will be closed for being too broad. Can you be more specific?
– Xavierjazz
Aug 20 '16 at 21:31
I can't figure out why the laptop keeps crashing
– nijave
Aug 20 '16 at 21:37