Genius USB Keyboard KB-M220 doesn't work
I have a Genius USB Keyboard, model KB-M220.
The guide says that it works in Windows 7.
I have Windows 7 Professional 64 bits and the keyboard doesn't work here.
This is how it appears in device manager:
If anyone can help, I would be grateful
Regards.
windows-7 keyboard 64-bit genius
edited Dec 18 '12 at 13:23
Dave
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
|
show 3 more comments
I have a Genius USB Keyboard, model KB-M220.
The guide says that it works in Windows 7.
I have Windows 7 Professional 64 bits and the keyboard doesn't work here.
This is how it appears in device manager:
If anyone can help, I would be grateful
Regards.
windows-7 keyboard 64-bit genius
edited Dec 18 '12 at 13:23
Dave
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
1
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21
|
show 3 more comments
I have a Genius USB Keyboard, model KB-M220.
The guide says that it works in Windows 7.
I have Windows 7 Professional 64 bits and the keyboard doesn't work here.
This is how it appears in device manager:
If anyone can help, I would be grateful
Regards.
windows-7 keyboard 64-bit genius
edited Dec 18 '12 at 13:23
Dave
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
I have a Genius USB Keyboard, model KB-M220.
The guide says that it works in Windows 7.
I have Windows 7 Professional 64 bits and the keyboard doesn't work here.
This is how it appears in device manager:
If anyone can help, I would be grateful
Regards.
windows-7 keyboard 64-bit genius
windows-7 keyboard 64-bit genius
edited Dec 18 '12 at 13:23
Dave
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
edited Dec 18 '12 at 13:23
Dave
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
edited Dec 18 '12 at 13:23
Dave
23.4k74363
edited Dec 18 '12 at 13:23
Dave
23.4k74363
edited Dec 18 '12 at 13:23
Dave
23.4k74363
23.4k74363
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
asked Dec 18 '12 at 12:45
JV LoboJV Lobo
10616
10616
1
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21
|
show 3 more comments
1
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21
1
1
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21
|
show 3 more comments
1 Answer
1
active
oldest
votes
As per our comments, try the keyboard in the BIOS to prove if it is a driver issue or not. Since it works in the BIOS, we can return to the drives for Windows.
In device manager, expand "Universal Serial Bus controllers", right click on the "Host Controller" and Uninstall.
Failing that, the driver can be downloaded here http://drivers.softpedia.com/dyn-postdownload.php?p=43160&t=0&i=1 . When downloaded, open Device manager, find the USB keyboard (with the yellow exclamation mark), right click, properties. Open 2nd tab called Driver, and click Update driver. Then, click on Browse my computer for driver software.
Click browse and select the new .dll file.
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
|
show 6 more comments
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As per our comments, try the keyboard in the BIOS to prove if it is a driver issue or not. Since it works in the BIOS, we can return to the drives for Windows.
In device manager, expand "Universal Serial Bus controllers", right click on the "Host Controller" and Uninstall.
Failing that, the driver can be downloaded here http://drivers.softpedia.com/dyn-postdownload.php?p=43160&t=0&i=1 . When downloaded, open Device manager, find the USB keyboard (with the yellow exclamation mark), right click, properties. Open 2nd tab called Driver, and click Update driver. Then, click on Browse my computer for driver software.
Click browse and select the new .dll file.
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
|
show 6 more comments
As per our comments, try the keyboard in the BIOS to prove if it is a driver issue or not. Since it works in the BIOS, we can return to the drives for Windows.
In device manager, expand "Universal Serial Bus controllers", right click on the "Host Controller" and Uninstall.
Failing that, the driver can be downloaded here http://drivers.softpedia.com/dyn-postdownload.php?p=43160&t=0&i=1 . When downloaded, open Device manager, find the USB keyboard (with the yellow exclamation mark), right click, properties. Open 2nd tab called Driver, and click Update driver. Then, click on Browse my computer for driver software.
Click browse and select the new .dll file.
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
|
show 6 more comments
As per our comments, try the keyboard in the BIOS to prove if it is a driver issue or not. Since it works in the BIOS, we can return to the drives for Windows.
In device manager, expand "Universal Serial Bus controllers", right click on the "Host Controller" and Uninstall.
Failing that, the driver can be downloaded here http://drivers.softpedia.com/dyn-postdownload.php?p=43160&t=0&i=1 . When downloaded, open Device manager, find the USB keyboard (with the yellow exclamation mark), right click, properties. Open 2nd tab called Driver, and click Update driver. Then, click on Browse my computer for driver software.
Click browse and select the new .dll file.
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
As per our comments, try the keyboard in the BIOS to prove if it is a driver issue or not. Since it works in the BIOS, we can return to the drives for Windows.
In device manager, expand "Universal Serial Bus controllers", right click on the "Host Controller" and Uninstall.
Failing that, the driver can be downloaded here http://drivers.softpedia.com/dyn-postdownload.php?p=43160&t=0&i=1 . When downloaded, open Device manager, find the USB keyboard (with the yellow exclamation mark), right click, properties. Open 2nd tab called Driver, and click Update driver. Then, click on Browse my computer for driver software.
Click browse and select the new .dll file.
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
edited Dec 18 '12 at 15:06
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
answered Dec 18 '12 at 14:33
DaveDave
23.4k74363
23.4k74363
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
|
show 6 more comments
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
I downloaded the driver that you say me. Later, in the Device Manage, double click in "USB Keyboard" -> "Driver Update" -> "Search Software Controller in this computer" and I select the folder that I downloaded previously. And now, the window show: "Windows can't install the USB Keyboard" - "Windows can't find the controller software for this device" :S
– JV Lobo
Dec 18 '12 at 14:55
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
@user1522176 - No, you need to select Browse my computer (see my updated post)
– Dave
Dec 18 '12 at 15:07
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
Yes, is the same that I did. It just that in my computer, is in spanish, and the button is: "Search my computer for driver software" - "Search and install driver software manually". I did this, and when I selected the folder which contain the .dll file, Windows says me that it can't install the USB Keyboard :( I don't know why
– JV Lobo
Dec 18 '12 at 15:18
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
In that case, I'm sorry, I would email Genius and see if they reply.
– Dave
Dec 18 '12 at 15:21
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
Oh :(, I understand it. Thanks a lot for your help.
– JV Lobo
Dec 18 '12 at 15:22
|
show 6 more comments
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1
Did you install the driver?
– Dave
Dec 18 '12 at 12:46
Thanks for your response. I don't find any driver avaiable in the net for W7 64 bits. I've searched a lot of time.... but nothing :( Apparently, this keyboard doesn't need any driver :S
– JV Lobo
Dec 18 '12 at 12:50
It's a common port of my laptop (compaq presario cq60). It isn't USB 3.0
– JV Lobo
Dec 18 '12 at 13:04
Device Manager detect it,as "USB Keyboard", but it can't find a driver, neither at Internet neithar in my computer.
– JV Lobo
Dec 18 '12 at 13:11
Under Keyboards appear: "Standard PS/2 Keyboard". And Under Other devices appear "USB Keyboard" like a device without driver. I show you in this screenshot: link
– JV Lobo
Dec 18 '12 at 13:21