Outlook calendar only synchronises after logging off and on












0















Our users have Office 365 and have a shared agenda. When user X adds an appointment in the agenda, the other users don't see the appointment. It's only when user X logs off and logs back in to Windows that the calendar is synchronised.



This happens only for her account, not for the others.



Does anybody have any idea why the calendar isn't synchronised immediately for this particular user, yet it is synchronised immediately for the other users?



Thanks!










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    0















    Our users have Office 365 and have a shared agenda. When user X adds an appointment in the agenda, the other users don't see the appointment. It's only when user X logs off and logs back in to Windows that the calendar is synchronised.



    This happens only for her account, not for the others.



    Does anybody have any idea why the calendar isn't synchronised immediately for this particular user, yet it is synchronised immediately for the other users?



    Thanks!










    share|improve this question

























      0












      0








      0








      Our users have Office 365 and have a shared agenda. When user X adds an appointment in the agenda, the other users don't see the appointment. It's only when user X logs off and logs back in to Windows that the calendar is synchronised.



      This happens only for her account, not for the others.



      Does anybody have any idea why the calendar isn't synchronised immediately for this particular user, yet it is synchronised immediately for the other users?



      Thanks!










      share|improve this question














      Our users have Office 365 and have a shared agenda. When user X adds an appointment in the agenda, the other users don't see the appointment. It's only when user X logs off and logs back in to Windows that the calendar is synchronised.



      This happens only for her account, not for the others.



      Does anybody have any idea why the calendar isn't synchronised immediately for this particular user, yet it is synchronised immediately for the other users?



      Thanks!







      microsoft-outlook sync office365 calendar






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      asked Jan 18 at 10:02









      JoeJoe

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          Normally, the sync issue with shared calendar is related with data files. You can recreate the OST files.



          Do you have cached Exchange mode enabled? To avoid syncing issue, we can also try accessing shared calendar online. To do this, go to File > Account Settings > Account Settings. Double click your Exchange account and choose More Settings. Under Advanced tab, unselect “Download shared folders”. Restart Outlook to check the results.



          enter image description here






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          • thank you, that was indeed the solution!

            – Joe
            Jan 21 at 11:06











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          1 Answer
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          active

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          1 Answer
          1






          active

          oldest

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          active

          oldest

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          active

          oldest

          votes









          0














          Normally, the sync issue with shared calendar is related with data files. You can recreate the OST files.



          Do you have cached Exchange mode enabled? To avoid syncing issue, we can also try accessing shared calendar online. To do this, go to File > Account Settings > Account Settings. Double click your Exchange account and choose More Settings. Under Advanced tab, unselect “Download shared folders”. Restart Outlook to check the results.



          enter image description here






          share|improve this answer
























          • thank you, that was indeed the solution!

            – Joe
            Jan 21 at 11:06
















          0














          Normally, the sync issue with shared calendar is related with data files. You can recreate the OST files.



          Do you have cached Exchange mode enabled? To avoid syncing issue, we can also try accessing shared calendar online. To do this, go to File > Account Settings > Account Settings. Double click your Exchange account and choose More Settings. Under Advanced tab, unselect “Download shared folders”. Restart Outlook to check the results.



          enter image description here






          share|improve this answer
























          • thank you, that was indeed the solution!

            – Joe
            Jan 21 at 11:06














          0












          0








          0







          Normally, the sync issue with shared calendar is related with data files. You can recreate the OST files.



          Do you have cached Exchange mode enabled? To avoid syncing issue, we can also try accessing shared calendar online. To do this, go to File > Account Settings > Account Settings. Double click your Exchange account and choose More Settings. Under Advanced tab, unselect “Download shared folders”. Restart Outlook to check the results.



          enter image description here






          share|improve this answer













          Normally, the sync issue with shared calendar is related with data files. You can recreate the OST files.



          Do you have cached Exchange mode enabled? To avoid syncing issue, we can also try accessing shared calendar online. To do this, go to File > Account Settings > Account Settings. Double click your Exchange account and choose More Settings. Under Advanced tab, unselect “Download shared folders”. Restart Outlook to check the results.



          enter image description here







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jan 21 at 8:08









          PerryPerry

          1163




          1163













          • thank you, that was indeed the solution!

            – Joe
            Jan 21 at 11:06



















          • thank you, that was indeed the solution!

            – Joe
            Jan 21 at 11:06

















          thank you, that was indeed the solution!

          – Joe
          Jan 21 at 11:06





          thank you, that was indeed the solution!

          – Joe
          Jan 21 at 11:06


















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