HP Officejet 6500 Wireless
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I've got a HP Officejet 6500 Wireless and went to replace the black cartridge. Done this countless times before, but this time the cartridges riding on the carriage didn't stop in a place that I could pop in the new one. Perhaps unwisely I then inserted it while it was moving back and forth. Now it does show the black ink cartridge installed and seems ready to go, but when I press copy I get a "general printer error." Any suggestions?
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I've got a HP Officejet 6500 Wireless and went to replace the black cartridge. Done this countless times before, but this time the cartridges riding on the carriage didn't stop in a place that I could pop in the new one. Perhaps unwisely I then inserted it while it was moving back and forth. Now it does show the black ink cartridge installed and seems ready to go, but when I press copy I get a "general printer error." Any suggestions?
printer
I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45
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up vote
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down vote
favorite
I've got a HP Officejet 6500 Wireless and went to replace the black cartridge. Done this countless times before, but this time the cartridges riding on the carriage didn't stop in a place that I could pop in the new one. Perhaps unwisely I then inserted it while it was moving back and forth. Now it does show the black ink cartridge installed and seems ready to go, but when I press copy I get a "general printer error." Any suggestions?
printer
I've got a HP Officejet 6500 Wireless and went to replace the black cartridge. Done this countless times before, but this time the cartridges riding on the carriage didn't stop in a place that I could pop in the new one. Perhaps unwisely I then inserted it while it was moving back and forth. Now it does show the black ink cartridge installed and seems ready to go, but when I press copy I get a "general printer error." Any suggestions?
printer
printer
asked Dec 5 at 15:35
Peter Clark
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1
I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45
add a comment |
I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45
I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45
I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45
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I would suggest trying the troubleshooting steps here: support.hp.com/us-en/document/c01658090. If none of that works then you may have damaged something in which case it's unlikely to be economical to repair, these printers have a limited life anyway due to the way they are designed.
– James P
Dec 5 at 16:45