Email reply address getting modified on send












0















My mum has two gmail accounts which are configured within Outlook.



If I send an email from mumanddad@gmail.com to my work email (Exchange) and my personal gmail both emails are received correctly.



However if I click "reply" from my work address to the reply email is now mum.and.dad@rly30a.srv.mailcontrol.com which obviously bounces if you try to send. They get multiple comments from other businesses saying they see the same issue. The mail sent to my personal gmail is fine and can be replied to.



What could be causing this issue?










share|improve this question























  • Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

    – Qazxswe
    Jan 27 at 12:14
















0















My mum has two gmail accounts which are configured within Outlook.



If I send an email from mumanddad@gmail.com to my work email (Exchange) and my personal gmail both emails are received correctly.



However if I click "reply" from my work address to the reply email is now mum.and.dad@rly30a.srv.mailcontrol.com which obviously bounces if you try to send. They get multiple comments from other businesses saying they see the same issue. The mail sent to my personal gmail is fine and can be replied to.



What could be causing this issue?










share|improve this question























  • Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

    – Qazxswe
    Jan 27 at 12:14














0












0








0








My mum has two gmail accounts which are configured within Outlook.



If I send an email from mumanddad@gmail.com to my work email (Exchange) and my personal gmail both emails are received correctly.



However if I click "reply" from my work address to the reply email is now mum.and.dad@rly30a.srv.mailcontrol.com which obviously bounces if you try to send. They get multiple comments from other businesses saying they see the same issue. The mail sent to my personal gmail is fine and can be replied to.



What could be causing this issue?










share|improve this question














My mum has two gmail accounts which are configured within Outlook.



If I send an email from mumanddad@gmail.com to my work email (Exchange) and my personal gmail both emails are received correctly.



However if I click "reply" from my work address to the reply email is now mum.and.dad@rly30a.srv.mailcontrol.com which obviously bounces if you try to send. They get multiple comments from other businesses saying they see the same issue. The mail sent to my personal gmail is fine and can be replied to.



What could be causing this issue?







email microsoft-outlook gmail exchange






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 27 at 12:05









QazxsweQazxswe

12




12













  • Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

    – Qazxswe
    Jan 27 at 12:14



















  • Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

    – Qazxswe
    Jan 27 at 12:14

















Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

– Qazxswe
Jan 27 at 12:14





Well I feel stupid. The "reply to" address had not been filled in within account properties on my mums PC - I guess gmail works different to Outlook/Exchange and could handle it.

– Qazxswe
Jan 27 at 12:14










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