Window's Slack is frozen











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The Windows app opens and loads Slack but then Slack freezes. Even the quit button doesn't work. I have to force-ably shut it down via the task manager. The Windows app's menu bar does work but some of its corresponding actions don't (like quit that just simply closes the window but does not shutdown slack). The slack website does work.
I tried




  1. Uninstalling and reinstalling it on a Windows 10 x64

  2. Help > Reset App Data - this resets the app but once I login to my slack account, its frozen all over again.




It looks like the Slack frozen yet it still receives updates for channels. I just can't navigate to any other channel, type or scroll up/down in the current channel.










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    up vote
    25
    down vote

    favorite
    3












    The Windows app opens and loads Slack but then Slack freezes. Even the quit button doesn't work. I have to force-ably shut it down via the task manager. The Windows app's menu bar does work but some of its corresponding actions don't (like quit that just simply closes the window but does not shutdown slack). The slack website does work.
    I tried




    1. Uninstalling and reinstalling it on a Windows 10 x64

    2. Help > Reset App Data - this resets the app but once I login to my slack account, its frozen all over again.




    It looks like the Slack frozen yet it still receives updates for channels. I just can't navigate to any other channel, type or scroll up/down in the current channel.










    share|improve this question


























      up vote
      25
      down vote

      favorite
      3









      up vote
      25
      down vote

      favorite
      3






      3





      The Windows app opens and loads Slack but then Slack freezes. Even the quit button doesn't work. I have to force-ably shut it down via the task manager. The Windows app's menu bar does work but some of its corresponding actions don't (like quit that just simply closes the window but does not shutdown slack). The slack website does work.
      I tried




      1. Uninstalling and reinstalling it on a Windows 10 x64

      2. Help > Reset App Data - this resets the app but once I login to my slack account, its frozen all over again.




      It looks like the Slack frozen yet it still receives updates for channels. I just can't navigate to any other channel, type or scroll up/down in the current channel.










      share|improve this question















      The Windows app opens and loads Slack but then Slack freezes. Even the quit button doesn't work. I have to force-ably shut it down via the task manager. The Windows app's menu bar does work but some of its corresponding actions don't (like quit that just simply closes the window but does not shutdown slack). The slack website does work.
      I tried




      1. Uninstalling and reinstalling it on a Windows 10 x64

      2. Help > Reset App Data - this resets the app but once I login to my slack account, its frozen all over again.




      It looks like the Slack frozen yet it still receives updates for channels. I just can't navigate to any other channel, type or scroll up/down in the current channel.







      windows-10 freeze slack






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      share|improve this question













      share|improve this question




      share|improve this question








      edited Oct 19 '16 at 13:50

























      asked Oct 19 '16 at 13:33









      SILENT

      3301315




      3301315






















          3 Answers
          3






          active

          oldest

          votes

















          up vote
          13
          down vote













          It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is




          1. Ensure that you're signed into at least one team.

          2. Completely quit out of Slack.

          3. Hit the Windows key and R to bring up the Run dialog.

          4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.


          Or login to slack via the web browser.






          share|improve this answer





















          • Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
            – Benj
            Nov 16 '16 at 17:03












          • @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
            – SILENT
            Nov 16 '16 at 22:18










          • Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
            – coderpros
            Mar 2 '17 at 10:52










          • @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
            – SILENT
            Mar 2 '17 at 11:20








          • 1




            This didn't help in my case unfortunately. Crashed again on next notification.
            – janpio
            Dec 8 '17 at 16:30


















          up vote
          12
          down vote













          Try the following: Menu > File > Preferences > Notifications, scroll down to "Deliver notifications via..." and change it to "Slack's built-in notifications". Restart Slack and the problem should be gone - helped in my case.






          share|improve this answer





















          • Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
            – SliverNinja - MSFT
            Feb 14 at 16:07


















          up vote
          0
          down vote













          Try the following:



          Help > Troubleshooting > Clear Cache and Restart



          This has stopped it from freezing on me, at least for now. Hope this helps.






          share|improve this answer





















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            3 Answers
            3






            active

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            3 Answers
            3






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes








            up vote
            13
            down vote













            It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is




            1. Ensure that you're signed into at least one team.

            2. Completely quit out of Slack.

            3. Hit the Windows key and R to bring up the Run dialog.

            4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.


            Or login to slack via the web browser.






            share|improve this answer





















            • Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
              – Benj
              Nov 16 '16 at 17:03












            • @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
              – SILENT
              Nov 16 '16 at 22:18










            • Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
              – coderpros
              Mar 2 '17 at 10:52










            • @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
              – SILENT
              Mar 2 '17 at 11:20








            • 1




              This didn't help in my case unfortunately. Crashed again on next notification.
              – janpio
              Dec 8 '17 at 16:30















            up vote
            13
            down vote













            It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is




            1. Ensure that you're signed into at least one team.

            2. Completely quit out of Slack.

            3. Hit the Windows key and R to bring up the Run dialog.

            4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.


            Or login to slack via the web browser.






            share|improve this answer





















            • Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
              – Benj
              Nov 16 '16 at 17:03












            • @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
              – SILENT
              Nov 16 '16 at 22:18










            • Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
              – coderpros
              Mar 2 '17 at 10:52










            • @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
              – SILENT
              Mar 2 '17 at 11:20








            • 1




              This didn't help in my case unfortunately. Crashed again on next notification.
              – janpio
              Dec 8 '17 at 16:30













            up vote
            13
            down vote










            up vote
            13
            down vote









            It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is




            1. Ensure that you're signed into at least one team.

            2. Completely quit out of Slack.

            3. Hit the Windows key and R to bring up the Run dialog.

            4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.


            Or login to slack via the web browser.






            share|improve this answer












            It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is




            1. Ensure that you're signed into at least one team.

            2. Completely quit out of Slack.

            3. Hit the Windows key and R to bring up the Run dialog.

            4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.


            Or login to slack via the web browser.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Oct 19 '16 at 15:38









            SILENT

            3301315




            3301315












            • Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
              – Benj
              Nov 16 '16 at 17:03












            • @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
              – SILENT
              Nov 16 '16 at 22:18










            • Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
              – coderpros
              Mar 2 '17 at 10:52










            • @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
              – SILENT
              Mar 2 '17 at 11:20








            • 1




              This didn't help in my case unfortunately. Crashed again on next notification.
              – janpio
              Dec 8 '17 at 16:30


















            • Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
              – Benj
              Nov 16 '16 at 17:03












            • @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
              – SILENT
              Nov 16 '16 at 22:18










            • Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
              – coderpros
              Mar 2 '17 at 10:52










            • @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
              – SILENT
              Mar 2 '17 at 11:20








            • 1




              This didn't help in my case unfortunately. Crashed again on next notification.
              – janpio
              Dec 8 '17 at 16:30
















            Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
            – Benj
            Nov 16 '16 at 17:03






            Looked for a reference to this in Slack support and couldn't find it, but it is discussed here: reddit.com/r/Slack/comments/5847qa/…
            – Benj
            Nov 16 '16 at 17:03














            @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
            – SILENT
            Nov 16 '16 at 22:18




            @Benj By Slack support, I meant I actually contacted Slack support. I couldn't find anything in their documentation.
            – SILENT
            Nov 16 '16 at 22:18












            Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
            – coderpros
            Mar 2 '17 at 10:52




            Are you a member of the Windows Insider program, per chance? I know I started having this problem when I joined the program (and consequently got stuck in it).
            – coderpros
            Mar 2 '17 at 10:52












            @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
            – SILENT
            Mar 2 '17 at 11:20






            @coderpros I have Windows 7 Pro (purchased as a student) which upgraded to Windows 10 Pro. I don't believe I'm in the Insider Program.
            – SILENT
            Mar 2 '17 at 11:20






            1




            1




            This didn't help in my case unfortunately. Crashed again on next notification.
            – janpio
            Dec 8 '17 at 16:30




            This didn't help in my case unfortunately. Crashed again on next notification.
            – janpio
            Dec 8 '17 at 16:30












            up vote
            12
            down vote













            Try the following: Menu > File > Preferences > Notifications, scroll down to "Deliver notifications via..." and change it to "Slack's built-in notifications". Restart Slack and the problem should be gone - helped in my case.






            share|improve this answer





















            • Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
              – SliverNinja - MSFT
              Feb 14 at 16:07















            up vote
            12
            down vote













            Try the following: Menu > File > Preferences > Notifications, scroll down to "Deliver notifications via..." and change it to "Slack's built-in notifications". Restart Slack and the problem should be gone - helped in my case.






            share|improve this answer





















            • Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
              – SliverNinja - MSFT
              Feb 14 at 16:07













            up vote
            12
            down vote










            up vote
            12
            down vote









            Try the following: Menu > File > Preferences > Notifications, scroll down to "Deliver notifications via..." and change it to "Slack's built-in notifications". Restart Slack and the problem should be gone - helped in my case.






            share|improve this answer












            Try the following: Menu > File > Preferences > Notifications, scroll down to "Deliver notifications via..." and change it to "Slack's built-in notifications". Restart Slack and the problem should be gone - helped in my case.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Jan 3 at 15:40









            konrad

            13112




            13112












            • Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
              – SliverNinja - MSFT
              Feb 14 at 16:07


















            • Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
              – SliverNinja - MSFT
              Feb 14 at 16:07
















            Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
            – SliverNinja - MSFT
            Feb 14 at 16:07




            Noticed this super annoying bug also, just kept using @powershell kill -name slack to kill and restart, but figured I'd try this out instead. Seems to make sense as it freezes every time I get a message. No longer using "Windows Action Center", we'll see how it goes with built-in notices...
            – SliverNinja - MSFT
            Feb 14 at 16:07










            up vote
            0
            down vote













            Try the following:



            Help > Troubleshooting > Clear Cache and Restart



            This has stopped it from freezing on me, at least for now. Hope this helps.






            share|improve this answer

























              up vote
              0
              down vote













              Try the following:



              Help > Troubleshooting > Clear Cache and Restart



              This has stopped it from freezing on me, at least for now. Hope this helps.






              share|improve this answer























                up vote
                0
                down vote










                up vote
                0
                down vote









                Try the following:



                Help > Troubleshooting > Clear Cache and Restart



                This has stopped it from freezing on me, at least for now. Hope this helps.






                share|improve this answer












                Try the following:



                Help > Troubleshooting > Clear Cache and Restart



                This has stopped it from freezing on me, at least for now. Hope this helps.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Nov 28 at 9:53









                Tom

                1




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