Fail to use 'Remote Desktop connection' with display size 3840x2160











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I have setup a Hyper-V Windows VM on my Windows 10 machine.
When I run that Windows VM and then i try to remote in using 'Remote Desktop connection', I cant' get connected if i set the Display configuration using 3840x2160. But if I change the Display configuration in 'Remote Desktop Connection' to 2560x1600, it works.



Can you please tell me how can I fix my problem?










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    up vote
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    down vote

    favorite












    I have setup a Hyper-V Windows VM on my Windows 10 machine.
    When I run that Windows VM and then i try to remote in using 'Remote Desktop connection', I cant' get connected if i set the Display configuration using 3840x2160. But if I change the Display configuration in 'Remote Desktop Connection' to 2560x1600, it works.



    Can you please tell me how can I fix my problem?










    share|improve this question
























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have setup a Hyper-V Windows VM on my Windows 10 machine.
      When I run that Windows VM and then i try to remote in using 'Remote Desktop connection', I cant' get connected if i set the Display configuration using 3840x2160. But if I change the Display configuration in 'Remote Desktop Connection' to 2560x1600, it works.



      Can you please tell me how can I fix my problem?










      share|improve this question













      I have setup a Hyper-V Windows VM on my Windows 10 machine.
      When I run that Windows VM and then i try to remote in using 'Remote Desktop connection', I cant' get connected if i set the Display configuration using 3840x2160. But if I change the Display configuration in 'Remote Desktop Connection' to 2560x1600, it works.



      Can you please tell me how can I fix my problem?







      windows-10 remote-desktop






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 28 at 7:07









      n179911

      1,42872531




      1,42872531






















          2 Answers
          2






          active

          oldest

          votes

















          up vote
          0
          down vote













          You may have to increase the amount of video RAM for the virtual machine. Doing so will allow you to use higher resolutions and color depths.



          I only found one really good link that talks about it here






          share|improve this answer























          • Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
            – n179911
            Nov 28 at 18:55










          • That's weird, I was able to add one on my win10 box.
            – apocalysque
            Nov 29 at 20:38


















          up vote
          -1
          down vote













          Check the maximum resolution supported by this remote session and the maximum resolution supported by this monitor itself.



          The resolution of the current display itself needs to be equal to the resolution of the current remote session.



          Whether the maximum resolution supported by the display itself can be adjusted to 3840x2160, if possible, adjust the resolution of the display to 3840x2160, and change the Display configuration in 'Remote Desktop Connection' to 3840x2160, then try to connecd through the remote desktop connection.






          share|improve this answer





















          • That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
            – LPChip
            Nov 28 at 12:21











          Your Answer








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          2 Answers
          2






          active

          oldest

          votes








          2 Answers
          2






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          0
          down vote













          You may have to increase the amount of video RAM for the virtual machine. Doing so will allow you to use higher resolutions and color depths.



          I only found one really good link that talks about it here






          share|improve this answer























          • Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
            – n179911
            Nov 28 at 18:55










          • That's weird, I was able to add one on my win10 box.
            – apocalysque
            Nov 29 at 20:38















          up vote
          0
          down vote













          You may have to increase the amount of video RAM for the virtual machine. Doing so will allow you to use higher resolutions and color depths.



          I only found one really good link that talks about it here






          share|improve this answer























          • Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
            – n179911
            Nov 28 at 18:55










          • That's weird, I was able to add one on my win10 box.
            – apocalysque
            Nov 29 at 20:38













          up vote
          0
          down vote










          up vote
          0
          down vote









          You may have to increase the amount of video RAM for the virtual machine. Doing so will allow you to use higher resolutions and color depths.



          I only found one really good link that talks about it here






          share|improve this answer














          You may have to increase the amount of video RAM for the virtual machine. Doing so will allow you to use higher resolutions and color depths.



          I only found one really good link that talks about it here







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Nov 28 at 13:09

























          answered Nov 28 at 13:02









          apocalysque

          45927




          45927












          • Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
            – n179911
            Nov 28 at 18:55










          • That's weird, I was able to add one on my win10 box.
            – apocalysque
            Nov 29 at 20:38


















          • Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
            – n179911
            Nov 28 at 18:55










          • That's weird, I was able to add one on my win10 box.
            – apocalysque
            Nov 29 at 20:38
















          Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
          – n179911
          Nov 28 at 18:55




          Thanks. When i try add 'RemoteFX 3D Video Adapter' to my VM. It said 'We no longer support the RemoteFX 3D video adapter. You can keep usin gthis adapter on existing VMs, but you can't apply it to any new VMs'
          – n179911
          Nov 28 at 18:55












          That's weird, I was able to add one on my win10 box.
          – apocalysque
          Nov 29 at 20:38




          That's weird, I was able to add one on my win10 box.
          – apocalysque
          Nov 29 at 20:38












          up vote
          -1
          down vote













          Check the maximum resolution supported by this remote session and the maximum resolution supported by this monitor itself.



          The resolution of the current display itself needs to be equal to the resolution of the current remote session.



          Whether the maximum resolution supported by the display itself can be adjusted to 3840x2160, if possible, adjust the resolution of the display to 3840x2160, and change the Display configuration in 'Remote Desktop Connection' to 3840x2160, then try to connecd through the remote desktop connection.






          share|improve this answer





















          • That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
            – LPChip
            Nov 28 at 12:21















          up vote
          -1
          down vote













          Check the maximum resolution supported by this remote session and the maximum resolution supported by this monitor itself.



          The resolution of the current display itself needs to be equal to the resolution of the current remote session.



          Whether the maximum resolution supported by the display itself can be adjusted to 3840x2160, if possible, adjust the resolution of the display to 3840x2160, and change the Display configuration in 'Remote Desktop Connection' to 3840x2160, then try to connecd through the remote desktop connection.






          share|improve this answer





















          • That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
            – LPChip
            Nov 28 at 12:21













          up vote
          -1
          down vote










          up vote
          -1
          down vote









          Check the maximum resolution supported by this remote session and the maximum resolution supported by this monitor itself.



          The resolution of the current display itself needs to be equal to the resolution of the current remote session.



          Whether the maximum resolution supported by the display itself can be adjusted to 3840x2160, if possible, adjust the resolution of the display to 3840x2160, and change the Display configuration in 'Remote Desktop Connection' to 3840x2160, then try to connecd through the remote desktop connection.






          share|improve this answer












          Check the maximum resolution supported by this remote session and the maximum resolution supported by this monitor itself.



          The resolution of the current display itself needs to be equal to the resolution of the current remote session.



          Whether the maximum resolution supported by the display itself can be adjusted to 3840x2160, if possible, adjust the resolution of the display to 3840x2160, and change the Display configuration in 'Remote Desktop Connection' to 3840x2160, then try to connecd through the remote desktop connection.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 28 at 9:30









          Daisy Zhou

          577114




          577114












          • That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
            – LPChip
            Nov 28 at 12:21


















          • That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
            – LPChip
            Nov 28 at 12:21
















          That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
          – LPChip
          Nov 28 at 12:21




          That's not true. You can succesfully connect to a remote desktop with a resolution higher than your monitor supports. It will generate scrollbars and using Smart Size, you can make the image scalable. Something else is going wrong here.
          – LPChip
          Nov 28 at 12:21


















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