Logitech Wireless Headset H800 volume at max & won't adjust in Win10x64 v.1709












-1















A Logitech Wireless Headset H800 on Win10x64 v. 1709 Pro connects through its proprietary leave-in nano receiver on a USB2 port and uses the Microsoft audio endpoint driver v. 10.0.16299.15 on a Gigabyte Z97X-Gaming G1 mobo. No later version is available for the driver.



The volume is stuck at a painful maximum, and using the headset's volume control will not lower the volume. Neither will reducing the volume with the slider control in the tray, or the Volume Mixer. Enhancements are off. Manage Audio Devices | Playback | USB Audio Device | Properties | Levels did not alter the volume.



Rebooting the PC also did not resolve the problem. Neither did deleting the wireless headset in Device Manager and letting it re-find the device. There were and are no yellow bangs or red x marks there. A search on this device found no relevant question, here, on other website of reliability, as well as at Microsoft's site.



How might I troubleshoot further?










share|improve this question





























    -1















    A Logitech Wireless Headset H800 on Win10x64 v. 1709 Pro connects through its proprietary leave-in nano receiver on a USB2 port and uses the Microsoft audio endpoint driver v. 10.0.16299.15 on a Gigabyte Z97X-Gaming G1 mobo. No later version is available for the driver.



    The volume is stuck at a painful maximum, and using the headset's volume control will not lower the volume. Neither will reducing the volume with the slider control in the tray, or the Volume Mixer. Enhancements are off. Manage Audio Devices | Playback | USB Audio Device | Properties | Levels did not alter the volume.



    Rebooting the PC also did not resolve the problem. Neither did deleting the wireless headset in Device Manager and letting it re-find the device. There were and are no yellow bangs or red x marks there. A search on this device found no relevant question, here, on other website of reliability, as well as at Microsoft's site.



    How might I troubleshoot further?










    share|improve this question



























      -1












      -1








      -1


      1






      A Logitech Wireless Headset H800 on Win10x64 v. 1709 Pro connects through its proprietary leave-in nano receiver on a USB2 port and uses the Microsoft audio endpoint driver v. 10.0.16299.15 on a Gigabyte Z97X-Gaming G1 mobo. No later version is available for the driver.



      The volume is stuck at a painful maximum, and using the headset's volume control will not lower the volume. Neither will reducing the volume with the slider control in the tray, or the Volume Mixer. Enhancements are off. Manage Audio Devices | Playback | USB Audio Device | Properties | Levels did not alter the volume.



      Rebooting the PC also did not resolve the problem. Neither did deleting the wireless headset in Device Manager and letting it re-find the device. There were and are no yellow bangs or red x marks there. A search on this device found no relevant question, here, on other website of reliability, as well as at Microsoft's site.



      How might I troubleshoot further?










      share|improve this question
















      A Logitech Wireless Headset H800 on Win10x64 v. 1709 Pro connects through its proprietary leave-in nano receiver on a USB2 port and uses the Microsoft audio endpoint driver v. 10.0.16299.15 on a Gigabyte Z97X-Gaming G1 mobo. No later version is available for the driver.



      The volume is stuck at a painful maximum, and using the headset's volume control will not lower the volume. Neither will reducing the volume with the slider control in the tray, or the Volume Mixer. Enhancements are off. Manage Audio Devices | Playback | USB Audio Device | Properties | Levels did not alter the volume.



      Rebooting the PC also did not resolve the problem. Neither did deleting the wireless headset in Device Manager and letting it re-find the device. There were and are no yellow bangs or red x marks there. A search on this device found no relevant question, here, on other website of reliability, as well as at Microsoft's site.



      How might I troubleshoot further?







      windows-10 audio drivers device-manager






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Feb 21 at 22:40







      K7AAY

















      asked Feb 21 at 18:19









      K7AAYK7AAY

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      3,86921638






















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          RESOLVED BY removing its proprietary leave-in nano receiver from its USB2 port, waiting 60 seconds by the clock, and reinserting it.






          share|improve this answer























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            RESOLVED BY removing its proprietary leave-in nano receiver from its USB2 port, waiting 60 seconds by the clock, and reinserting it.






            share|improve this answer




























              0














              RESOLVED BY removing its proprietary leave-in nano receiver from its USB2 port, waiting 60 seconds by the clock, and reinserting it.






              share|improve this answer


























                0












                0








                0







                RESOLVED BY removing its proprietary leave-in nano receiver from its USB2 port, waiting 60 seconds by the clock, and reinserting it.






                share|improve this answer













                RESOLVED BY removing its proprietary leave-in nano receiver from its USB2 port, waiting 60 seconds by the clock, and reinserting it.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Feb 22 at 18:44









                K7AAYK7AAY

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                3,86921638






























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