Domain expired on provider but SSL and Hosting are still good - how to get website up again?
So, apparently the domain was purchased at a different time. The hosting and files are still good, as is the SSL. Went ahead a purchased the domain name again. This is on Godaddy.
Do I need to connect the domain name and hosting together? If so how, it will not let me. I reissued a new SSL cert, but I still cannot access the website via the internet.
Any suggestions? Thanks.
ssl domain web-hosting shared-hosting
asked Dec 25 '18 at 19:27
KirkKirk
31
add a comment |
So, apparently the domain was purchased at a different time. The hosting and files are still good, as is the SSL. Went ahead a purchased the domain name again. This is on Godaddy.
Do I need to connect the domain name and hosting together? If so how, it will not let me. I reissued a new SSL cert, but I still cannot access the website via the internet.
Any suggestions? Thanks.
ssl domain web-hosting shared-hosting
asked Dec 25 '18 at 19:27
KirkKirk
31
1
Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17
add a comment |
So, apparently the domain was purchased at a different time. The hosting and files are still good, as is the SSL. Went ahead a purchased the domain name again. This is on Godaddy.
Do I need to connect the domain name and hosting together? If so how, it will not let me. I reissued a new SSL cert, but I still cannot access the website via the internet.
Any suggestions? Thanks.
ssl domain web-hosting shared-hosting
asked Dec 25 '18 at 19:27
KirkKirk
31
So, apparently the domain was purchased at a different time. The hosting and files are still good, as is the SSL. Went ahead a purchased the domain name again. This is on Godaddy.
Do I need to connect the domain name and hosting together? If so how, it will not let me. I reissued a new SSL cert, but I still cannot access the website via the internet.
Any suggestions? Thanks.
ssl domain web-hosting shared-hosting
ssl domain web-hosting shared-hosting
asked Dec 25 '18 at 19:27
KirkKirk
31
asked Dec 25 '18 at 19:27
KirkKirk
31
asked Dec 25 '18 at 19:27
KirkKirk
31
asked Dec 25 '18 at 19:27
KirkKirk
31
asked Dec 25 '18 at 19:27
KirkKirk
31
31
1
Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17
add a comment |
1
Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17
1
1
Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17
Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17
add a comment |
1 Answer
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Do I need to connect the domain name and hosting together?
Yes. Depending on how the hosting was configured, the hosting company will want one of the two:
Simpler option: Move all DNS management to the hosting company. Go to your domain's control panel at GoDaddy, and change the nameservers to those provided by your hosting company.
Manual management option: Keep DNS management at GoDaddy, but go to your domain's DNS records control panel there and replace just the 'A' & 'AAAA' records with those provided by your hosting company. Make sure to change the records for both the bare domain and the "www" subdomain.
(For email hosting, you'll also need to change 'MX' records, possibly add some 'TXT' ones.)
Note that the DNS records have a "TTL" – time for which visitors can cache the record before checking for changes. For example, if the old (wrong) record had a TTL of 1 hour, and you just changed it, you'll have to wait up to 1 hour for the DNS changes to be fully active. Changing the nameservers for the entire domain, in particular, can take up to a day or two.
I reissued a new SSL cert, but I still cannot access the website via the internet.
Certificates do not tell visitors where to find your website; they're only used to confirm (certify) that the visitor has connected to the correct one. You need to have the domain working before the certificate will have any relevance.
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
add a comment |
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1 Answer
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1 Answer
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Do I need to connect the domain name and hosting together?
Yes. Depending on how the hosting was configured, the hosting company will want one of the two:
Simpler option: Move all DNS management to the hosting company. Go to your domain's control panel at GoDaddy, and change the nameservers to those provided by your hosting company.
Manual management option: Keep DNS management at GoDaddy, but go to your domain's DNS records control panel there and replace just the 'A' & 'AAAA' records with those provided by your hosting company. Make sure to change the records for both the bare domain and the "www" subdomain.
(For email hosting, you'll also need to change 'MX' records, possibly add some 'TXT' ones.)
Note that the DNS records have a "TTL" – time for which visitors can cache the record before checking for changes. For example, if the old (wrong) record had a TTL of 1 hour, and you just changed it, you'll have to wait up to 1 hour for the DNS changes to be fully active. Changing the nameservers for the entire domain, in particular, can take up to a day or two.
I reissued a new SSL cert, but I still cannot access the website via the internet.
Certificates do not tell visitors where to find your website; they're only used to confirm (certify) that the visitor has connected to the correct one. You need to have the domain working before the certificate will have any relevance.
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
add a comment |
Do I need to connect the domain name and hosting together?
Yes. Depending on how the hosting was configured, the hosting company will want one of the two:
Simpler option: Move all DNS management to the hosting company. Go to your domain's control panel at GoDaddy, and change the nameservers to those provided by your hosting company.
Manual management option: Keep DNS management at GoDaddy, but go to your domain's DNS records control panel there and replace just the 'A' & 'AAAA' records with those provided by your hosting company. Make sure to change the records for both the bare domain and the "www" subdomain.
(For email hosting, you'll also need to change 'MX' records, possibly add some 'TXT' ones.)
Note that the DNS records have a "TTL" – time for which visitors can cache the record before checking for changes. For example, if the old (wrong) record had a TTL of 1 hour, and you just changed it, you'll have to wait up to 1 hour for the DNS changes to be fully active. Changing the nameservers for the entire domain, in particular, can take up to a day or two.
I reissued a new SSL cert, but I still cannot access the website via the internet.
Certificates do not tell visitors where to find your website; they're only used to confirm (certify) that the visitor has connected to the correct one. You need to have the domain working before the certificate will have any relevance.
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
add a comment |
Do I need to connect the domain name and hosting together?
Yes. Depending on how the hosting was configured, the hosting company will want one of the two:
Simpler option: Move all DNS management to the hosting company. Go to your domain's control panel at GoDaddy, and change the nameservers to those provided by your hosting company.
Manual management option: Keep DNS management at GoDaddy, but go to your domain's DNS records control panel there and replace just the 'A' & 'AAAA' records with those provided by your hosting company. Make sure to change the records for both the bare domain and the "www" subdomain.
(For email hosting, you'll also need to change 'MX' records, possibly add some 'TXT' ones.)
Note that the DNS records have a "TTL" – time for which visitors can cache the record before checking for changes. For example, if the old (wrong) record had a TTL of 1 hour, and you just changed it, you'll have to wait up to 1 hour for the DNS changes to be fully active. Changing the nameservers for the entire domain, in particular, can take up to a day or two.
I reissued a new SSL cert, but I still cannot access the website via the internet.
Certificates do not tell visitors where to find your website; they're only used to confirm (certify) that the visitor has connected to the correct one. You need to have the domain working before the certificate will have any relevance.
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
Do I need to connect the domain name and hosting together?
Yes. Depending on how the hosting was configured, the hosting company will want one of the two:
Simpler option: Move all DNS management to the hosting company. Go to your domain's control panel at GoDaddy, and change the nameservers to those provided by your hosting company.
Manual management option: Keep DNS management at GoDaddy, but go to your domain's DNS records control panel there and replace just the 'A' & 'AAAA' records with those provided by your hosting company. Make sure to change the records for both the bare domain and the "www" subdomain.
(For email hosting, you'll also need to change 'MX' records, possibly add some 'TXT' ones.)
Note that the DNS records have a "TTL" – time for which visitors can cache the record before checking for changes. For example, if the old (wrong) record had a TTL of 1 hour, and you just changed it, you'll have to wait up to 1 hour for the DNS changes to be fully active. Changing the nameservers for the entire domain, in particular, can take up to a day or two.
I reissued a new SSL cert, but I still cannot access the website via the internet.
Certificates do not tell visitors where to find your website; they're only used to confirm (certify) that the visitor has connected to the correct one. You need to have the domain working before the certificate will have any relevance.
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
answered Dec 25 '18 at 20:05
grawitygrawity
233k36493548
233k36493548
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
add a comment |
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
OK, thanks. At the moment EVERYTHING is on Godaddy. The original domain name and ALL hosting files (woocommerce site) as hosted on Godaddy. The domain name expired prior to the hosting and SSL. I purchased the same domain name today but I still cannot figure out how to connect, the basically same domain name, to the already existing files - which are all hosted on Godaddy. So are you saying to change the A and AAA records to the domain name? Thanks.
– Kirk
Dec 25 '18 at 20:09
add a comment |
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Godaddy technical support should be able to take care of this in a snap.
– Appleoddity
Dec 25 '18 at 20:17