How can I tell if my wifi router is max out?





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I have a netgear r6300 wifi router for our office, and we have 43 devices connected to it. We're experiencing some problems with the router kicking people off. I suspect we may have too many devices connected on it and we're running out of bandwidth, but I don't know how to properly diagnose that. I can see on the statistics page Tx on the 5ghz endpoint is 557,389 B/s. The 2.4 ghz endpoint is 507,481 B/s. But without any historical record it's hard to pinpoint when spikes have happened. I don't have a NAS, but I do use dropbox and gdrive which large video files could be going into. So bandwidth usage could spike more.



I've thought about going and buying a switch to drop hard lines for some people as our office is wired for that, but I could just buy another wifi router to balance out the load. I will say that the 2ghz endpoint experienced this problem a while back and I moved people that could to the 5ghz endpoint to balancing things out. That worked until now and now 5g is crowded and we're seeing people getting booted.



I thought that the 2ghz could have interference with other wifi networks around us, but 5ghz was alone. No one else has a 5ghz network to interfere with us.



I'm looking for either empirical steps to diagnose usage problems (including 3rd party software) or rule of thumb on how many users a router could support. I have looked for 3rd party firmware (DD-WRT, tomato, etc) that may give me more features to diagnose this on the router, but I haven't found anything.



Any ideas?










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    2















    I have a netgear r6300 wifi router for our office, and we have 43 devices connected to it. We're experiencing some problems with the router kicking people off. I suspect we may have too many devices connected on it and we're running out of bandwidth, but I don't know how to properly diagnose that. I can see on the statistics page Tx on the 5ghz endpoint is 557,389 B/s. The 2.4 ghz endpoint is 507,481 B/s. But without any historical record it's hard to pinpoint when spikes have happened. I don't have a NAS, but I do use dropbox and gdrive which large video files could be going into. So bandwidth usage could spike more.



    I've thought about going and buying a switch to drop hard lines for some people as our office is wired for that, but I could just buy another wifi router to balance out the load. I will say that the 2ghz endpoint experienced this problem a while back and I moved people that could to the 5ghz endpoint to balancing things out. That worked until now and now 5g is crowded and we're seeing people getting booted.



    I thought that the 2ghz could have interference with other wifi networks around us, but 5ghz was alone. No one else has a 5ghz network to interfere with us.



    I'm looking for either empirical steps to diagnose usage problems (including 3rd party software) or rule of thumb on how many users a router could support. I have looked for 3rd party firmware (DD-WRT, tomato, etc) that may give me more features to diagnose this on the router, but I haven't found anything.



    Any ideas?










    share|improve this question

























      2












      2








      2








      I have a netgear r6300 wifi router for our office, and we have 43 devices connected to it. We're experiencing some problems with the router kicking people off. I suspect we may have too many devices connected on it and we're running out of bandwidth, but I don't know how to properly diagnose that. I can see on the statistics page Tx on the 5ghz endpoint is 557,389 B/s. The 2.4 ghz endpoint is 507,481 B/s. But without any historical record it's hard to pinpoint when spikes have happened. I don't have a NAS, but I do use dropbox and gdrive which large video files could be going into. So bandwidth usage could spike more.



      I've thought about going and buying a switch to drop hard lines for some people as our office is wired for that, but I could just buy another wifi router to balance out the load. I will say that the 2ghz endpoint experienced this problem a while back and I moved people that could to the 5ghz endpoint to balancing things out. That worked until now and now 5g is crowded and we're seeing people getting booted.



      I thought that the 2ghz could have interference with other wifi networks around us, but 5ghz was alone. No one else has a 5ghz network to interfere with us.



      I'm looking for either empirical steps to diagnose usage problems (including 3rd party software) or rule of thumb on how many users a router could support. I have looked for 3rd party firmware (DD-WRT, tomato, etc) that may give me more features to diagnose this on the router, but I haven't found anything.



      Any ideas?










      share|improve this question














      I have a netgear r6300 wifi router for our office, and we have 43 devices connected to it. We're experiencing some problems with the router kicking people off. I suspect we may have too many devices connected on it and we're running out of bandwidth, but I don't know how to properly diagnose that. I can see on the statistics page Tx on the 5ghz endpoint is 557,389 B/s. The 2.4 ghz endpoint is 507,481 B/s. But without any historical record it's hard to pinpoint when spikes have happened. I don't have a NAS, but I do use dropbox and gdrive which large video files could be going into. So bandwidth usage could spike more.



      I've thought about going and buying a switch to drop hard lines for some people as our office is wired for that, but I could just buy another wifi router to balance out the load. I will say that the 2ghz endpoint experienced this problem a while back and I moved people that could to the 5ghz endpoint to balancing things out. That worked until now and now 5g is crowded and we're seeing people getting booted.



      I thought that the 2ghz could have interference with other wifi networks around us, but 5ghz was alone. No one else has a 5ghz network to interfere with us.



      I'm looking for either empirical steps to diagnose usage problems (including 3rd party software) or rule of thumb on how many users a router could support. I have looked for 3rd party firmware (DD-WRT, tomato, etc) that may give me more features to diagnose this on the router, but I haven't found anything.



      Any ideas?







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      asked Mar 10 '14 at 19:13









      chubbsondubschubbsondubs

      1112




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          Netgear traditionally has a 4096 simultaneous session limit on their home-grade stuff. With that many devices, you can max that out pretty easily I would think.



          Try the latest firmware from Netgear (V1.0.2.72), as there's unconfirmed (by me) reports that a later firmware bumps that limit to 65K sessions. If that's not helping, look into buying a business-grade device instead.



          References:




          • First Look: NETGEAR R6300 WiFi Router-802.11ac Dual Band Gigabit - Routing Perf, Wireless Perf-11ac



          The R6300 has higher routing throughput, if that's important to you.
          But NETGEAR has kept to its traditional 4,096 limit on simultaneous
          sessions.





          • Netgear Forums: Maximum Number of Simultaneous/Active Sessions






          share|improve this answer
























          • You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

            – Spiff
            Mar 10 '14 at 19:42











          • @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

            – Ƭᴇcʜιᴇ007
            Mar 10 '14 at 19:48













          • We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

            – chubbsondubs
            Jan 14 '15 at 21:48












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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          0














          Netgear traditionally has a 4096 simultaneous session limit on their home-grade stuff. With that many devices, you can max that out pretty easily I would think.



          Try the latest firmware from Netgear (V1.0.2.72), as there's unconfirmed (by me) reports that a later firmware bumps that limit to 65K sessions. If that's not helping, look into buying a business-grade device instead.



          References:




          • First Look: NETGEAR R6300 WiFi Router-802.11ac Dual Band Gigabit - Routing Perf, Wireless Perf-11ac



          The R6300 has higher routing throughput, if that's important to you.
          But NETGEAR has kept to its traditional 4,096 limit on simultaneous
          sessions.





          • Netgear Forums: Maximum Number of Simultaneous/Active Sessions






          share|improve this answer
























          • You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

            – Spiff
            Mar 10 '14 at 19:42











          • @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

            – Ƭᴇcʜιᴇ007
            Mar 10 '14 at 19:48













          • We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

            – chubbsondubs
            Jan 14 '15 at 21:48
















          0














          Netgear traditionally has a 4096 simultaneous session limit on their home-grade stuff. With that many devices, you can max that out pretty easily I would think.



          Try the latest firmware from Netgear (V1.0.2.72), as there's unconfirmed (by me) reports that a later firmware bumps that limit to 65K sessions. If that's not helping, look into buying a business-grade device instead.



          References:




          • First Look: NETGEAR R6300 WiFi Router-802.11ac Dual Band Gigabit - Routing Perf, Wireless Perf-11ac



          The R6300 has higher routing throughput, if that's important to you.
          But NETGEAR has kept to its traditional 4,096 limit on simultaneous
          sessions.





          • Netgear Forums: Maximum Number of Simultaneous/Active Sessions






          share|improve this answer
























          • You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

            – Spiff
            Mar 10 '14 at 19:42











          • @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

            – Ƭᴇcʜιᴇ007
            Mar 10 '14 at 19:48













          • We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

            – chubbsondubs
            Jan 14 '15 at 21:48














          0












          0








          0







          Netgear traditionally has a 4096 simultaneous session limit on their home-grade stuff. With that many devices, you can max that out pretty easily I would think.



          Try the latest firmware from Netgear (V1.0.2.72), as there's unconfirmed (by me) reports that a later firmware bumps that limit to 65K sessions. If that's not helping, look into buying a business-grade device instead.



          References:




          • First Look: NETGEAR R6300 WiFi Router-802.11ac Dual Band Gigabit - Routing Perf, Wireless Perf-11ac



          The R6300 has higher routing throughput, if that's important to you.
          But NETGEAR has kept to its traditional 4,096 limit on simultaneous
          sessions.





          • Netgear Forums: Maximum Number of Simultaneous/Active Sessions






          share|improve this answer













          Netgear traditionally has a 4096 simultaneous session limit on their home-grade stuff. With that many devices, you can max that out pretty easily I would think.



          Try the latest firmware from Netgear (V1.0.2.72), as there's unconfirmed (by me) reports that a later firmware bumps that limit to 65K sessions. If that's not helping, look into buying a business-grade device instead.



          References:




          • First Look: NETGEAR R6300 WiFi Router-802.11ac Dual Band Gigabit - Routing Perf, Wireless Perf-11ac



          The R6300 has higher routing throughput, if that's important to you.
          But NETGEAR has kept to its traditional 4,096 limit on simultaneous
          sessions.





          • Netgear Forums: Maximum Number of Simultaneous/Active Sessions







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 10 '14 at 19:39









          Ƭᴇcʜιᴇ007Ƭᴇcʜιᴇ007

          100k14158221




          100k14158221













          • You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

            – Spiff
            Mar 10 '14 at 19:42











          • @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

            – Ƭᴇcʜιᴇ007
            Mar 10 '14 at 19:48













          • We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

            – chubbsondubs
            Jan 14 '15 at 21:48



















          • You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

            – Spiff
            Mar 10 '14 at 19:42











          • @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

            – Ƭᴇcʜιᴇ007
            Mar 10 '14 at 19:48













          • We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

            – chubbsondubs
            Jan 14 '15 at 21:48

















          You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

          – Spiff
          Mar 10 '14 at 19:42





          You must be quoting specs for a wired router. 802.11 has a hard limit of 2007 simultaneous clients on a single BSS (read: as single AP, but beware that in this sense, a simultaneous dual-band AP is really two APs (two BSSes) in one.) 2007 (x2) is still a lot more than OP's 43 devices, but it still seems wrong to quote stats that only apply to wired devices.

          – Spiff
          Mar 10 '14 at 19:42













          @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

          – Ƭᴇcʜιᴇ007
          Mar 10 '14 at 19:48







          @Spiff While I don't disagree with what you're saying, I quoted stuff that is directly referring to the Router model the user stated. Including that forum link, in which a Netgear rep seems to confirm that there's a session-limit (not a 'device' limit). I would think those session are split amongst all connection types as well (wired or wireless). But I am well aware you're a WiFi savant, so if you've got any ideas, PLEASE post an answer. :)

          – Ƭᴇcʜιᴇ007
          Mar 10 '14 at 19:48















          We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

          – chubbsondubs
          Jan 14 '15 at 21:48





          We are far under those limits. We are a company with 50 people. Even with phones, tablets, laptops of 50 people we couldn't exhaust 2K or 4K sessions.

          – chubbsondubs
          Jan 14 '15 at 21:48


















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