Cannot add printer in Windows 10
After navigating to Windows Settings > Devices > Printers & scanners, when I click Add a printer or scanner, nothing happens. Windows Settings shuts down, no window or wizard pops up. My account has administrative rights.
Also get the same result (nothing is displayed) from:
Control Panel > Devices and Printers > Add a printer- From an administrator command prompt,
rundll32 printui.dll,PrintUIEntry /il
Is there service that needs to be running? Can you launch the Add printer wizard manually?
Update
Still no solution to the above question, but have managed to get my printer working as follows:
- Download the HP drivers for Windows 10
- In my case, the printer is an older LaserJet 4050 which requires the HP Universal Print Driver for Windows
- Running this download allowed me to select
Traditional modeand to browse to the printer on the network - After completing the installation, the printer now works
The above may not work for non-HP models. Would still like to understand what is stopping the Windows Add printer from working.
windows-10 printer
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
add a comment |
After navigating to Windows Settings > Devices > Printers & scanners, when I click Add a printer or scanner, nothing happens. Windows Settings shuts down, no window or wizard pops up. My account has administrative rights.
Also get the same result (nothing is displayed) from:
Control Panel > Devices and Printers > Add a printer- From an administrator command prompt,
rundll32 printui.dll,PrintUIEntry /il
Is there service that needs to be running? Can you launch the Add printer wizard manually?
Update
Still no solution to the above question, but have managed to get my printer working as follows:
- Download the HP drivers for Windows 10
- In my case, the printer is an older LaserJet 4050 which requires the HP Universal Print Driver for Windows
- Running this download allowed me to select
Traditional modeand to browse to the printer on the network - After completing the installation, the printer now works
The above may not work for non-HP models. Would still like to understand what is stopping the Windows Add printer from working.
windows-10 printer
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
Does it also not work insystem control?system control > devices and printer > add printer
– SimonS
Feb 25 at 10:22
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
Control panel! that was the word i was searching for. maybe you could try asfc /scannowfrom an elevated cmd, that could already fix the problem
– SimonS
Feb 25 at 12:02
add a comment |
After navigating to Windows Settings > Devices > Printers & scanners, when I click Add a printer or scanner, nothing happens. Windows Settings shuts down, no window or wizard pops up. My account has administrative rights.
Also get the same result (nothing is displayed) from:
Control Panel > Devices and Printers > Add a printer- From an administrator command prompt,
rundll32 printui.dll,PrintUIEntry /il
Is there service that needs to be running? Can you launch the Add printer wizard manually?
Update
Still no solution to the above question, but have managed to get my printer working as follows:
- Download the HP drivers for Windows 10
- In my case, the printer is an older LaserJet 4050 which requires the HP Universal Print Driver for Windows
- Running this download allowed me to select
Traditional modeand to browse to the printer on the network - After completing the installation, the printer now works
The above may not work for non-HP models. Would still like to understand what is stopping the Windows Add printer from working.
windows-10 printer
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
After navigating to Windows Settings > Devices > Printers & scanners, when I click Add a printer or scanner, nothing happens. Windows Settings shuts down, no window or wizard pops up. My account has administrative rights.
Also get the same result (nothing is displayed) from:
Control Panel > Devices and Printers > Add a printer- From an administrator command prompt,
rundll32 printui.dll,PrintUIEntry /il
Is there service that needs to be running? Can you launch the Add printer wizard manually?
Update
Still no solution to the above question, but have managed to get my printer working as follows:
- Download the HP drivers for Windows 10
- In my case, the printer is an older LaserJet 4050 which requires the HP Universal Print Driver for Windows
- Running this download allowed me to select
Traditional modeand to browse to the printer on the network - After completing the installation, the printer now works
The above may not work for non-HP models. Would still like to understand what is stopping the Windows Add printer from working.
windows-10 printer
windows-10 printer
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
edited Feb 25 at 11:33
AlainD
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
asked Feb 25 at 9:54
AlainDAlainD
1,67851837
1,67851837
Does it also not work insystem control?system control > devices and printer > add printer
– SimonS
Feb 25 at 10:22
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
Control panel! that was the word i was searching for. maybe you could try asfc /scannowfrom an elevated cmd, that could already fix the problem
– SimonS
Feb 25 at 12:02
add a comment |
Does it also not work insystem control?system control > devices and printer > add printer
– SimonS
Feb 25 at 10:22
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
Control panel! that was the word i was searching for. maybe you could try asfc /scannowfrom an elevated cmd, that could already fix the problem
– SimonS
Feb 25 at 12:02
Does it also not work in
system control? system control > devices and printer > add printer– SimonS
Feb 25 at 10:22
Does it also not work in
system control? system control > devices and printer > add printer– SimonS
Feb 25 at 10:22
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
Control panel! that was the word i was searching for. maybe you could try a
sfc /scannow from an elevated cmd, that could already fix the problem– SimonS
Feb 25 at 12:02
Control panel! that was the word i was searching for. maybe you could try a
sfc /scannow from an elevated cmd, that could already fix the problem– SimonS
Feb 25 at 12:02
add a comment |
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Does it also not work in
system control?system control > devices and printer > add printer– SimonS
Feb 25 at 10:22
@SimonS: Yes, same result. Have updated the question with this information, thanks.
– AlainD
Feb 25 at 10:29
Control panel! that was the word i was searching for. maybe you could try a
sfc /scannowfrom an elevated cmd, that could already fix the problem– SimonS
Feb 25 at 12:02