Jtdylktuy

I have a problem with selecting specific custom queue in apex code.

For example I have:

        Case c = (Case) controller.getRecord();

        String queueName = c.Owner.Name;



        if (queueName != 'ATM_queue') { 

           //DO SOMETHING

        }

Thanks for any advice.

There's no direct relationship between Owner and DeveloperName, because it is a Name object. If you really want to check by developer name, you'll have to query for it:

if(c.ownerid.getsobjecttype() == Group.SobjectType) {

  Group queue = [select developername from group where id = :c.ownerid];

  if(Queue.DeveloperName == 'atm_queue') {

As an alternative, you could also create a formula field to return the value, something like owner:queue.developername, and then you can check that value instead.

I'm not sure if you specifically need Developer Name or if you can use friendly name instead, but the Owner.Name field is populated when the Owner is a queue - but it uses the display name. So if your queue is called "ATM Queue" then the Owner.Name will be ATM Queue and your if statement would be:

if(queueName != 'ATM Queue'){

    // Do Something

}

Additionally, to make sure that the owner IS a queue before you assign the queueName string, you should do a Owner Check to see if the Owner is a User or a queue, like this:

String queueName;

String ownerId;

Case c = (Case) controller.getRecord();

ownerId = c.OwnerId;

if(String.valueOf(ownerId).startsWith('00G')){

    queueName = c.Owner.Name;

}



if (queueName != 'ATM Queue') { 

   //DO SOMETHING

}