Why do some FTP Clients not connect to a IIS7 FTP Server?
up vote
1
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I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
add a comment |
up vote
1
down vote
favorite
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
up vote
1
down vote
favorite
up vote
1
down vote
favorite
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
asked Sep 25 '14 at 15:12
jligda
913
asked Sep 25 '14 at 15:12
jligda
913
913
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
1
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
2 Answers
2
active
oldest
votes
up vote
0
down vote
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
add a comment |
up vote
0
down vote
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
add a comment |
up vote
0
down vote
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
add a comment |
up vote
0
down vote
up vote
0
down vote
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
answered Sep 25 '14 at 15:41
Martin Prikryl
10.7k43173
10.7k43173
add a comment |
add a comment |
up vote
0
down vote
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
up vote
0
down vote
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
up vote
0
down vote
up vote
0
down vote
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
edited Mar 20 '17 at 10:17
Community♦
1
edited Mar 20 '17 at 10:17
Community♦
1
edited Mar 20 '17 at 10:17
Community♦
1
1
answered Sep 26 '14 at 0:34
jligda
913
answered Sep 26 '14 at 0:34
jligda
913
answered Sep 26 '14 at 0:34
jligda
913
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
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1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33