Outlook 2016 shows only free/busy information for my calendar when creating a new meeting











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We're using Outlook 2016 and Office 365 at my organization. When I attempt to create a new meeting in Outlook 2016 (Windows 7) and view the scheduling assistant, I see only my free/busy schedule (so no details about my meetings).



When I add others to the meeting request, who have shared their calendars with me (individually or as part of a group) then I do see their additional details, as expected. (Not just whether they're free/busy, so it doesn't seem to be a rendering issue where I see free/busy for everyone.)



If I use the Office 365 web interface to create a meeting request, then I see full information about my calendar, as I would expect. So the issue seems to be with the Outlook 2016 application, or my permissions in some way.



Permissions on my calendar:




  • Default: Free/Busy time, subject, location

  • Anonymous: Free/Busy time

  • Me: Owner


    • Read = Full Details, Delete items = All, all checkboxes selected.

    • If I view properties I can confirm that it points to my account.




I have no issues viewing, creating, updating, or deleting items in my calendar in the Windows application; I just can't see anything beyond my free/busy schedule when scheduling a meeting.



What do I need to change in order to see my own event details (not just free/busy) when scheduling a meeting request in the Windows Outlook 2016 application, like I could before?



Below is a capture of what scheduling the same block of time from the desktop and Web interfaces looks like. I would like the same amount of information shown for myself using the desktop app as I do for the web interface.



Side-by-side compare of desktop and web interfaces using the same account, but showing different amounts of information.










share|improve this question
























  • All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
    – Scott
    Mar 27 at 16:54












  • Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
    – James Skemp
    Mar 28 at 14:12






  • 1




    Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
    – Scott
    Mar 28 at 21:36










  • Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
    – James Skemp
    Mar 28 at 23:41















up vote
0
down vote

favorite












We're using Outlook 2016 and Office 365 at my organization. When I attempt to create a new meeting in Outlook 2016 (Windows 7) and view the scheduling assistant, I see only my free/busy schedule (so no details about my meetings).



When I add others to the meeting request, who have shared their calendars with me (individually or as part of a group) then I do see their additional details, as expected. (Not just whether they're free/busy, so it doesn't seem to be a rendering issue where I see free/busy for everyone.)



If I use the Office 365 web interface to create a meeting request, then I see full information about my calendar, as I would expect. So the issue seems to be with the Outlook 2016 application, or my permissions in some way.



Permissions on my calendar:




  • Default: Free/Busy time, subject, location

  • Anonymous: Free/Busy time

  • Me: Owner


    • Read = Full Details, Delete items = All, all checkboxes selected.

    • If I view properties I can confirm that it points to my account.




I have no issues viewing, creating, updating, or deleting items in my calendar in the Windows application; I just can't see anything beyond my free/busy schedule when scheduling a meeting.



What do I need to change in order to see my own event details (not just free/busy) when scheduling a meeting request in the Windows Outlook 2016 application, like I could before?



Below is a capture of what scheduling the same block of time from the desktop and Web interfaces looks like. I would like the same amount of information shown for myself using the desktop app as I do for the web interface.



Side-by-side compare of desktop and web interfaces using the same account, but showing different amounts of information.










share|improve this question
























  • All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
    – Scott
    Mar 27 at 16:54












  • Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
    – James Skemp
    Mar 28 at 14:12






  • 1




    Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
    – Scott
    Mar 28 at 21:36










  • Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
    – James Skemp
    Mar 28 at 23:41













up vote
0
down vote

favorite









up vote
0
down vote

favorite











We're using Outlook 2016 and Office 365 at my organization. When I attempt to create a new meeting in Outlook 2016 (Windows 7) and view the scheduling assistant, I see only my free/busy schedule (so no details about my meetings).



When I add others to the meeting request, who have shared their calendars with me (individually or as part of a group) then I do see their additional details, as expected. (Not just whether they're free/busy, so it doesn't seem to be a rendering issue where I see free/busy for everyone.)



If I use the Office 365 web interface to create a meeting request, then I see full information about my calendar, as I would expect. So the issue seems to be with the Outlook 2016 application, or my permissions in some way.



Permissions on my calendar:




  • Default: Free/Busy time, subject, location

  • Anonymous: Free/Busy time

  • Me: Owner


    • Read = Full Details, Delete items = All, all checkboxes selected.

    • If I view properties I can confirm that it points to my account.




I have no issues viewing, creating, updating, or deleting items in my calendar in the Windows application; I just can't see anything beyond my free/busy schedule when scheduling a meeting.



What do I need to change in order to see my own event details (not just free/busy) when scheduling a meeting request in the Windows Outlook 2016 application, like I could before?



Below is a capture of what scheduling the same block of time from the desktop and Web interfaces looks like. I would like the same amount of information shown for myself using the desktop app as I do for the web interface.



Side-by-side compare of desktop and web interfaces using the same account, but showing different amounts of information.










share|improve this question















We're using Outlook 2016 and Office 365 at my organization. When I attempt to create a new meeting in Outlook 2016 (Windows 7) and view the scheduling assistant, I see only my free/busy schedule (so no details about my meetings).



When I add others to the meeting request, who have shared their calendars with me (individually or as part of a group) then I do see their additional details, as expected. (Not just whether they're free/busy, so it doesn't seem to be a rendering issue where I see free/busy for everyone.)



If I use the Office 365 web interface to create a meeting request, then I see full information about my calendar, as I would expect. So the issue seems to be with the Outlook 2016 application, or my permissions in some way.



Permissions on my calendar:




  • Default: Free/Busy time, subject, location

  • Anonymous: Free/Busy time

  • Me: Owner


    • Read = Full Details, Delete items = All, all checkboxes selected.

    • If I view properties I can confirm that it points to my account.




I have no issues viewing, creating, updating, or deleting items in my calendar in the Windows application; I just can't see anything beyond my free/busy schedule when scheduling a meeting.



What do I need to change in order to see my own event details (not just free/busy) when scheduling a meeting request in the Windows Outlook 2016 application, like I could before?



Below is a capture of what scheduling the same block of time from the desktop and Web interfaces looks like. I would like the same amount of information shown for myself using the desktop app as I do for the web interface.



Side-by-side compare of desktop and web interfaces using the same account, but showing different amounts of information.







calendar microsoft-outlook-2016






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 28 at 23:49

























asked May 25 '17 at 13:56









James Skemp

173117




173117












  • All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
    – Scott
    Mar 27 at 16:54












  • Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
    – James Skemp
    Mar 28 at 14:12






  • 1




    Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
    – Scott
    Mar 28 at 21:36










  • Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
    – James Skemp
    Mar 28 at 23:41


















  • All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
    – Scott
    Mar 27 at 16:54












  • Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
    – James Skemp
    Mar 28 at 14:12






  • 1




    Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
    – Scott
    Mar 28 at 21:36










  • Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
    – James Skemp
    Mar 28 at 23:41
















All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
– Scott
Mar 27 at 16:54






All I see here is a vague list of symptoms.  I don’t see a question or a problem statement.  You say that, in Office 365, you get what you expect, but you don’t say what you expect.  You say “the issue” but you don’t say what the issue is.    Please do not respond in comments; edit your question to make it clearer and more complete.
– Scott
Mar 27 at 16:54














Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
– James Skemp
Mar 28 at 14:12




Thank you Scott for the downvote and explanation on why my question hasn't been answered over 9 months after I posted it. Because SE doesn't doesn't notify commenters of updates: I've attempted to add clarification information and would appreciate if you could let me know if that helps clarify the question. :)
– James Skemp
Mar 28 at 14:12




1




1




Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
– Scott
Mar 28 at 21:36




Thanks for letting me know that you updated the question (and for being polite about it).   I guess you’ve improved it enough for me to withdraw my downvote.   It’s still not crystal clear to me, but I’m a poor one to judge; I haven’t used Outlook in over four years, so I’ve forgotten what the interface looks like.   (BTW, this means that I probably won’t be able to answer your question; I came to this page only to review Jesper Andén’s answer.)   It might help if you added screenshots. Good luck!
– Scott
Mar 28 at 21:36












Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
– James Skemp
Mar 28 at 23:41




Good idea on screenshots. I was tempted to do that in my update but figured I was on vacation and didn't really want an excuse to remote into my machine. :D
– James Skemp
Mar 28 at 23:41










3 Answers
3






active

oldest

votes

















up vote
0
down vote













I solve this problem by find out it have about the suggested user in the address field to do, pick the user in the address book by click on To field and select user and it works.






share|improve this answer



















  • 4




    This is very hard to understand.
    – Twisty Impersonator
    Mar 27 at 13:54










  • Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
    – James Skemp
    Mar 28 at 14:18


















up vote
0
down vote













When in Outlook 2016 select 'File' then 'Options' when the next window opens select the 'Calendar' option underneath General and Mail tab. Scroll down until you see an area for Scheduling Assistant. Verify the checkbox is checked for "Show Calendar details in Scheduling Grid."



This should now show detail when trying to setup a meeting using Scheduling Assistant feature in Outlook 2016.






share|improve this answer























  • Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
    – James Skemp
    Jul 16 at 16:23


















up vote
0
down vote













I had the same problem in Outlook 2016.



After few changing around, found that ONE of the 'Out Of Office' requests that I accepted had 'Show As' option set 'Busy'. Thus Outlook considers busy all over.



In my case, it was showing busy for a 2/3 weeks, post that it was normal. So thought it has something to do with the requests, not Outlook itself.






share|improve this answer





















  • Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
    – James Skemp
    Oct 29 at 12:07











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3 Answers
3






active

oldest

votes








3 Answers
3






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
0
down vote













I solve this problem by find out it have about the suggested user in the address field to do, pick the user in the address book by click on To field and select user and it works.






share|improve this answer



















  • 4




    This is very hard to understand.
    – Twisty Impersonator
    Mar 27 at 13:54










  • Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
    – James Skemp
    Mar 28 at 14:18















up vote
0
down vote













I solve this problem by find out it have about the suggested user in the address field to do, pick the user in the address book by click on To field and select user and it works.






share|improve this answer



















  • 4




    This is very hard to understand.
    – Twisty Impersonator
    Mar 27 at 13:54










  • Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
    – James Skemp
    Mar 28 at 14:18













up vote
0
down vote










up vote
0
down vote









I solve this problem by find out it have about the suggested user in the address field to do, pick the user in the address book by click on To field and select user and it works.






share|improve this answer














I solve this problem by find out it have about the suggested user in the address field to do, pick the user in the address book by click on To field and select user and it works.







share|improve this answer














share|improve this answer



share|improve this answer








edited Mar 27 at 13:53









Twisty Impersonator

17.6k136395




17.6k136395










answered Mar 27 at 13:01









Jesper Andén

1




1








  • 4




    This is very hard to understand.
    – Twisty Impersonator
    Mar 27 at 13:54










  • Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
    – James Skemp
    Mar 28 at 14:18














  • 4




    This is very hard to understand.
    – Twisty Impersonator
    Mar 27 at 13:54










  • Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
    – James Skemp
    Mar 28 at 14:18








4




4




This is very hard to understand.
– Twisty Impersonator
Mar 27 at 13:54




This is very hard to understand.
– Twisty Impersonator
Mar 27 at 13:54












Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
– James Skemp
Mar 28 at 14:18




Jesper I've added the explicit question to the end of the post. Perhaps that helps clarify that I'm looking for a solution to the symptoms I'm describing and would result in you changing or removing your answer?
– James Skemp
Mar 28 at 14:18












up vote
0
down vote













When in Outlook 2016 select 'File' then 'Options' when the next window opens select the 'Calendar' option underneath General and Mail tab. Scroll down until you see an area for Scheduling Assistant. Verify the checkbox is checked for "Show Calendar details in Scheduling Grid."



This should now show detail when trying to setup a meeting using Scheduling Assistant feature in Outlook 2016.






share|improve this answer























  • Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
    – James Skemp
    Jul 16 at 16:23















up vote
0
down vote













When in Outlook 2016 select 'File' then 'Options' when the next window opens select the 'Calendar' option underneath General and Mail tab. Scroll down until you see an area for Scheduling Assistant. Verify the checkbox is checked for "Show Calendar details in Scheduling Grid."



This should now show detail when trying to setup a meeting using Scheduling Assistant feature in Outlook 2016.






share|improve this answer























  • Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
    – James Skemp
    Jul 16 at 16:23













up vote
0
down vote










up vote
0
down vote









When in Outlook 2016 select 'File' then 'Options' when the next window opens select the 'Calendar' option underneath General and Mail tab. Scroll down until you see an area for Scheduling Assistant. Verify the checkbox is checked for "Show Calendar details in Scheduling Grid."



This should now show detail when trying to setup a meeting using Scheduling Assistant feature in Outlook 2016.






share|improve this answer














When in Outlook 2016 select 'File' then 'Options' when the next window opens select the 'Calendar' option underneath General and Mail tab. Scroll down until you see an area for Scheduling Assistant. Verify the checkbox is checked for "Show Calendar details in Scheduling Grid."



This should now show detail when trying to setup a meeting using Scheduling Assistant feature in Outlook 2016.







share|improve this answer














share|improve this answer



share|improve this answer








edited Jul 16 at 16:23









James Skemp

173117




173117










answered Jul 16 at 14:51









Alex Hake

11




11












  • Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
    – James Skemp
    Jul 16 at 16:23


















  • Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
    – James Skemp
    Jul 16 at 16:23
















Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
– James Skemp
Jul 16 at 16:23




Unfortunately both options are already checked. I did try unchecking both (confirming that details weren't showing for someone I had access to view) and then checked both again (confirming details were showing for that same person). That also rules out that my checkbox was in a weird half-checked state.
– James Skemp
Jul 16 at 16:23










up vote
0
down vote













I had the same problem in Outlook 2016.



After few changing around, found that ONE of the 'Out Of Office' requests that I accepted had 'Show As' option set 'Busy'. Thus Outlook considers busy all over.



In my case, it was showing busy for a 2/3 weeks, post that it was normal. So thought it has something to do with the requests, not Outlook itself.






share|improve this answer





















  • Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
    – James Skemp
    Oct 29 at 12:07















up vote
0
down vote













I had the same problem in Outlook 2016.



After few changing around, found that ONE of the 'Out Of Office' requests that I accepted had 'Show As' option set 'Busy'. Thus Outlook considers busy all over.



In my case, it was showing busy for a 2/3 weeks, post that it was normal. So thought it has something to do with the requests, not Outlook itself.






share|improve this answer





















  • Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
    – James Skemp
    Oct 29 at 12:07













up vote
0
down vote










up vote
0
down vote









I had the same problem in Outlook 2016.



After few changing around, found that ONE of the 'Out Of Office' requests that I accepted had 'Show As' option set 'Busy'. Thus Outlook considers busy all over.



In my case, it was showing busy for a 2/3 weeks, post that it was normal. So thought it has something to do with the requests, not Outlook itself.






share|improve this answer












I had the same problem in Outlook 2016.



After few changing around, found that ONE of the 'Out Of Office' requests that I accepted had 'Show As' option set 'Busy'. Thus Outlook considers busy all over.



In my case, it was showing busy for a 2/3 weeks, post that it was normal. So thought it has something to do with the requests, not Outlook itself.







share|improve this answer












share|improve this answer



share|improve this answer










answered Oct 29 at 6:27









Sethu

1




1












  • Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
    – James Skemp
    Oct 29 at 12:07


















  • Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
    – James Skemp
    Oct 29 at 12:07
















Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
– James Skemp
Oct 29 at 12:07




Thanks. Unfortunately I don't believe that's the issue as I'd still be able to see details for it for my own calendar, correct?
– James Skemp
Oct 29 at 12:07


















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