Tip for when Outlook freezes while composing messages
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My copy of Outlook 2013 (32-bit on Win10 Enterprise 64-bit, connected to Exchange Server 2010 SP3) fairly often freezes while composing messages. If you look at Task Manager, Outlook is using about 30% of CPU while frozen.
I have waited up to 30 minutes to see if it would thaw, but it never has. As a result, I have lost unsaved drafts of messages. Even if the save interval is just a couple of minutes, it can be a lot of lost work.
My answer is provided below.
microsoft-outlook freeze
asked Nov 19 at 16:16
vknowles
1012
add a comment |
up vote
0
down vote
favorite
My copy of Outlook 2013 (32-bit on Win10 Enterprise 64-bit, connected to Exchange Server 2010 SP3) fairly often freezes while composing messages. If you look at Task Manager, Outlook is using about 30% of CPU while frozen.
I have waited up to 30 minutes to see if it would thaw, but it never has. As a result, I have lost unsaved drafts of messages. Even if the save interval is just a couple of minutes, it can be a lot of lost work.
My answer is provided below.
microsoft-outlook freeze
asked Nov 19 at 16:16
vknowles
1012
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
My copy of Outlook 2013 (32-bit on Win10 Enterprise 64-bit, connected to Exchange Server 2010 SP3) fairly often freezes while composing messages. If you look at Task Manager, Outlook is using about 30% of CPU while frozen.
I have waited up to 30 minutes to see if it would thaw, but it never has. As a result, I have lost unsaved drafts of messages. Even if the save interval is just a couple of minutes, it can be a lot of lost work.
My answer is provided below.
microsoft-outlook freeze
asked Nov 19 at 16:16
vknowles
1012
My copy of Outlook 2013 (32-bit on Win10 Enterprise 64-bit, connected to Exchange Server 2010 SP3) fairly often freezes while composing messages. If you look at Task Manager, Outlook is using about 30% of CPU while frozen.
I have waited up to 30 minutes to see if it would thaw, but it never has. As a result, I have lost unsaved drafts of messages. Even if the save interval is just a couple of minutes, it can be a lot of lost work.
My answer is provided below.
microsoft-outlook freeze
microsoft-outlook freeze
asked Nov 19 at 16:16
vknowles
1012
asked Nov 19 at 16:16
vknowles
1012
asked Nov 19 at 16:16
vknowles
1012
asked Nov 19 at 16:16
vknowles
1012
asked Nov 19 at 16:16
vknowles
1012
1012
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
up vote
0
down vote
So far, I have found a couple of suggestions for fixing the problem, which I will outline at the end.
My tip, though, is this: If Outlook freezes while composing, go to the task bar and right-click on each icon that represents a draft message. Click on "Close window" ...
... and Outlook will display the dialog asking whether you want to save your changes ...
If you then click "Yes," your changes will be saved in your Drafts folder. Repeat for each message you're composing.
Unfortunately, it does not cause Outlook to wake up. You still have to close Outlook via the Task Manager and restart it. But you haven't lost your work.
Other possible solutions:
Freeze caused by nickname cache: I have been playing with this,
and so far I have reduced my cache size from 1,000 to 600, and the
freezes continue. I'll continue decreasing the size for a while to
see if that helps.
Freeze caused by damaged user profile: Try
and see if it helps. I did not bother with this because my
experience is that changing user profiles has not helped with
anything else.
Freeze caused by corrupt local files: This is
said to apply only in cached Exchange mode, but I'm not using that
mode. Try it if you are.
answered Nov 19 at 16:16
vknowles
1012
add a comment |
up vote
0
down vote
A common cause of Outlook freeze when using an Exchange mailbox is the Online Exchange mode. You may first check whether you are using online Exchange mode, try switching to cached Exchange mode to see whether this issue persists.
Also have a look at this article: How to troubleshoot performance issues in Outlook. It listed several possible causes for this issue.
answered Nov 20 at 9:13
Steve Fan
58814
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
So far, I have found a couple of suggestions for fixing the problem, which I will outline at the end.
My tip, though, is this: If Outlook freezes while composing, go to the task bar and right-click on each icon that represents a draft message. Click on "Close window" ...
... and Outlook will display the dialog asking whether you want to save your changes ...
If you then click "Yes," your changes will be saved in your Drafts folder. Repeat for each message you're composing.
Unfortunately, it does not cause Outlook to wake up. You still have to close Outlook via the Task Manager and restart it. But you haven't lost your work.
Other possible solutions:
Freeze caused by nickname cache: I have been playing with this,
and so far I have reduced my cache size from 1,000 to 600, and the
freezes continue. I'll continue decreasing the size for a while to
see if that helps.
Freeze caused by damaged user profile: Try
and see if it helps. I did not bother with this because my
experience is that changing user profiles has not helped with
anything else.
Freeze caused by corrupt local files: This is
said to apply only in cached Exchange mode, but I'm not using that
mode. Try it if you are.
answered Nov 19 at 16:16
vknowles
1012
add a comment |
up vote
0
down vote
So far, I have found a couple of suggestions for fixing the problem, which I will outline at the end.
My tip, though, is this: If Outlook freezes while composing, go to the task bar and right-click on each icon that represents a draft message. Click on "Close window" ...
... and Outlook will display the dialog asking whether you want to save your changes ...
If you then click "Yes," your changes will be saved in your Drafts folder. Repeat for each message you're composing.
Unfortunately, it does not cause Outlook to wake up. You still have to close Outlook via the Task Manager and restart it. But you haven't lost your work.
Other possible solutions:
Freeze caused by nickname cache: I have been playing with this,
and so far I have reduced my cache size from 1,000 to 600, and the
freezes continue. I'll continue decreasing the size for a while to
see if that helps.
Freeze caused by damaged user profile: Try
and see if it helps. I did not bother with this because my
experience is that changing user profiles has not helped with
anything else.
Freeze caused by corrupt local files: This is
said to apply only in cached Exchange mode, but I'm not using that
mode. Try it if you are.
answered Nov 19 at 16:16
vknowles
1012
add a comment |
up vote
0
down vote
up vote
0
down vote
So far, I have found a couple of suggestions for fixing the problem, which I will outline at the end.
My tip, though, is this: If Outlook freezes while composing, go to the task bar and right-click on each icon that represents a draft message. Click on "Close window" ...
... and Outlook will display the dialog asking whether you want to save your changes ...
If you then click "Yes," your changes will be saved in your Drafts folder. Repeat for each message you're composing.
Unfortunately, it does not cause Outlook to wake up. You still have to close Outlook via the Task Manager and restart it. But you haven't lost your work.
Other possible solutions:
Freeze caused by nickname cache: I have been playing with this,
and so far I have reduced my cache size from 1,000 to 600, and the
freezes continue. I'll continue decreasing the size for a while to
see if that helps.
Freeze caused by damaged user profile: Try
and see if it helps. I did not bother with this because my
experience is that changing user profiles has not helped with
anything else.
Freeze caused by corrupt local files: This is
said to apply only in cached Exchange mode, but I'm not using that
mode. Try it if you are.
answered Nov 19 at 16:16
vknowles
1012
So far, I have found a couple of suggestions for fixing the problem, which I will outline at the end.
My tip, though, is this: If Outlook freezes while composing, go to the task bar and right-click on each icon that represents a draft message. Click on "Close window" ...
... and Outlook will display the dialog asking whether you want to save your changes ...
If you then click "Yes," your changes will be saved in your Drafts folder. Repeat for each message you're composing.
Unfortunately, it does not cause Outlook to wake up. You still have to close Outlook via the Task Manager and restart it. But you haven't lost your work.
Other possible solutions:
Freeze caused by nickname cache: I have been playing with this,
and so far I have reduced my cache size from 1,000 to 600, and the
freezes continue. I'll continue decreasing the size for a while to
see if that helps.
Freeze caused by damaged user profile: Try
and see if it helps. I did not bother with this because my
experience is that changing user profiles has not helped with
anything else.
Freeze caused by corrupt local files: This is
said to apply only in cached Exchange mode, but I'm not using that
mode. Try it if you are.
answered Nov 19 at 16:16
vknowles
1012
answered Nov 19 at 16:16
vknowles
1012
answered Nov 19 at 16:16
vknowles
1012
answered Nov 19 at 16:16
vknowles
1012
1012
add a comment |
add a comment |
up vote
0
down vote
A common cause of Outlook freeze when using an Exchange mailbox is the Online Exchange mode. You may first check whether you are using online Exchange mode, try switching to cached Exchange mode to see whether this issue persists.
Also have a look at this article: How to troubleshoot performance issues in Outlook. It listed several possible causes for this issue.
answered Nov 20 at 9:13
Steve Fan
58814
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
add a comment |
up vote
0
down vote
A common cause of Outlook freeze when using an Exchange mailbox is the Online Exchange mode. You may first check whether you are using online Exchange mode, try switching to cached Exchange mode to see whether this issue persists.
Also have a look at this article: How to troubleshoot performance issues in Outlook. It listed several possible causes for this issue.
answered Nov 20 at 9:13
Steve Fan
58814
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
add a comment |
up vote
0
down vote
up vote
0
down vote
A common cause of Outlook freeze when using an Exchange mailbox is the Online Exchange mode. You may first check whether you are using online Exchange mode, try switching to cached Exchange mode to see whether this issue persists.
Also have a look at this article: How to troubleshoot performance issues in Outlook. It listed several possible causes for this issue.
answered Nov 20 at 9:13
Steve Fan
58814
A common cause of Outlook freeze when using an Exchange mailbox is the Online Exchange mode. You may first check whether you are using online Exchange mode, try switching to cached Exchange mode to see whether this issue persists.
Also have a look at this article: How to troubleshoot performance issues in Outlook. It listed several possible causes for this issue.
answered Nov 20 at 9:13
Steve Fan
58814
answered Nov 20 at 9:13
Steve Fan
58814
answered Nov 20 at 9:13
Steve Fan
58814
answered Nov 20 at 9:13
Steve Fan
58814
58814
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
add a comment |
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
I went through the article's list briefly. The performance issues did not seem to apply. My folders have fewer items than the problematic levels mentioned. I noticed also that both cached and online modes can have problems. I also have some offline PST folders, but even though some of them are large, they are less than 1GB (the article says <5GB should be okay). The article focused on performance improvement and did not mention actual freezing of the program.
– vknowles
Nov 21 at 14:06
add a comment |
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