How to do a true factory reset on surface pro 5?
I have a surface pro 5 that I bought for work and then they installed some software on it that allows me to VPN, restricts sign on options (no windows hello), prevents access to unknown local networks, etc. I've decided to get a new system, and want to do a complete wipe of the surface so that I can use windows hello and all the other cool stuff.
I went thought the process of a 'factory reset' which is the only thing I can find online. But after that was finished, I still see 'Some settings are hidden or managed by your organization' preventing me from changing my sign in options. So there's still some work related software hanging out somewhere.
What do I need to do to absolutely nuke everything in bios or whatever that allows me to restore the system to the state it was in when it arrived in the box?
windows windows-10 windows-installation
asked Dec 14 at 6:51
Nicros
163311
add a comment |
I have a surface pro 5 that I bought for work and then they installed some software on it that allows me to VPN, restricts sign on options (no windows hello), prevents access to unknown local networks, etc. I've decided to get a new system, and want to do a complete wipe of the surface so that I can use windows hello and all the other cool stuff.
I went thought the process of a 'factory reset' which is the only thing I can find online. But after that was finished, I still see 'Some settings are hidden or managed by your organization' preventing me from changing my sign in options. So there's still some work related software hanging out somewhere.
What do I need to do to absolutely nuke everything in bios or whatever that allows me to restore the system to the state it was in when it arrived in the box?
windows windows-10 windows-installation
asked Dec 14 at 6:51
Nicros
163311
You can either useFresh Startand/orResetand choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.
– Ramhound
Dec 14 at 7:04
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
1
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32
add a comment |
I have a surface pro 5 that I bought for work and then they installed some software on it that allows me to VPN, restricts sign on options (no windows hello), prevents access to unknown local networks, etc. I've decided to get a new system, and want to do a complete wipe of the surface so that I can use windows hello and all the other cool stuff.
I went thought the process of a 'factory reset' which is the only thing I can find online. But after that was finished, I still see 'Some settings are hidden or managed by your organization' preventing me from changing my sign in options. So there's still some work related software hanging out somewhere.
What do I need to do to absolutely nuke everything in bios or whatever that allows me to restore the system to the state it was in when it arrived in the box?
windows windows-10 windows-installation
asked Dec 14 at 6:51
Nicros
163311
I have a surface pro 5 that I bought for work and then they installed some software on it that allows me to VPN, restricts sign on options (no windows hello), prevents access to unknown local networks, etc. I've decided to get a new system, and want to do a complete wipe of the surface so that I can use windows hello and all the other cool stuff.
I went thought the process of a 'factory reset' which is the only thing I can find online. But after that was finished, I still see 'Some settings are hidden or managed by your organization' preventing me from changing my sign in options. So there's still some work related software hanging out somewhere.
What do I need to do to absolutely nuke everything in bios or whatever that allows me to restore the system to the state it was in when it arrived in the box?
windows windows-10 windows-installation
windows windows-10 windows-installation
asked Dec 14 at 6:51
Nicros
163311
asked Dec 14 at 6:51
Nicros
163311
asked Dec 14 at 6:51
Nicros
163311
asked Dec 14 at 6:51
Nicros
163311
asked Dec 14 at 6:51
Nicros
163311
163311
You can either useFresh Startand/orResetand choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.
– Ramhound
Dec 14 at 7:04
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
1
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32
add a comment |
You can either useFresh Startand/orResetand choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.
– Ramhound
Dec 14 at 7:04
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
1
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32
You can either use
Fresh Start and/or Reset and choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.– Ramhound
Dec 14 at 7:04
You can either use
Fresh Start and/or Reset and choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.– Ramhound
Dec 14 at 7:04
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
1
1
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32
add a comment |
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You can either use
Fresh Startand/orResetand choose not to keep your personal files. If you cannot use either of those options you should update your question to reflect that fact.– Ramhound
Dec 14 at 7:04
reset will remove every thing in your system. So we could go to SettingsUpdate & securityrecoveryReset this PC to remove every thing. But the data located in other non system drive will be persists after reset.
– Joy
Dec 14 at 7:18
1
The factory reset images can be found at support.microsoft.com/en-gb/help/4023512 do they not solve the problem?
– Mokubai♦
Dec 14 at 7:32